Question 1

What are the different markets in which
        Smartlook and
        Whatfix compete against each other?

Accepted Answer

Smartlook and
        Whatfix compete against each other in
        the Customer Experience, Heatmaps, Analytics, Customer Engagement, IT Management.

Question 2

How does the market share of
        Smartlook
        and Whatfix compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smartlook has a
        3.05%
        market share in comparison to
        Whatfix’s
        0.13%.
        Since it has a better market share coverage,
        Smartlook holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Whatfix holds the
        48th spot.

Question 3

How many customers are acquired by
        Smartlook and
        Whatfix in the
        Customer Experience segment?

Accepted Answer

Smartlook has
        28,400 customers and
        Whatfix has
        1,233 customers in the
        Customer Experience
        segment. Smartlook has
        27167 more customers than
        Whatfix in this category.

Question 4

What are the countries in which
        Smartlook and
        Whatfix has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
Whatfix has more customers in United States, Germany and India.

Smartlook Vs Whatfix : In-Depth Comparison

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Comparing the customer bases of Smartlook and Whatfix

Comparing the market share of Smartlook and Whatfix

Compare Smartlook vs Whatfix customers by geography

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