Question 1

What are the different markets in which
        Smartlook and
        Vocalcom compete against each other?

Accepted Answer

Smartlook and
        Vocalcom compete against each other in
        the Customer Experience, Heatmaps, Analytics, Contact Center, Inside Sales.

Question 2

How does the market share of
        Smartlook
        and Vocalcom compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smartlook has a
        2.64%
        market share in comparison to
        Vocalcom’s
        0.02%.
        Since it has a better market share coverage,
        Smartlook holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Vocalcom holds the
        100th spot.

Question 3

How many customers are acquired by
        Smartlook and
        Vocalcom in the
        Customer Experience segment?

Accepted Answer

Smartlook has
        32,831 customers and
        Vocalcom has
        215 customers in the
        Customer Experience
        segment. Smartlook has
        32616 more customers than
        Vocalcom in this category.

Question 4

What are the countries in which
        Smartlook and
        Vocalcom has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
Vocalcom has more customers in France, United States and Brazil.

Smartlook Vs Vocalcom : In-Depth Comparison

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Comparing the customer bases of Smartlook and Vocalcom

Comparing the market share of Smartlook and Vocalcom

Compare Smartlook vs Vocalcom customers by geography

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