Question 1

What are the different markets in which
        Smartlook and
        Survicate compete against each other?

Accepted Answer

Smartlook and
        Survicate compete against each other in
        the Customer Experience, Heatmaps, Analytics, Customer Engagement, Customer Satisfaction Ratings.

Question 2

How does the market share of
        Smartlook
        and Survicate compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smartlook has a
        2.63%
        market share in comparison to
        Survicate’s
        0.65%.
        Since it has a better market share coverage,
        Smartlook holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Survicate holds the
        23rd spot.

Question 3

How many customers are acquired by
        Smartlook and
        Survicate in the
        Customer Experience segment?

Accepted Answer

Smartlook has
        33,254 customers and
        Survicate has
        8,237 customers in the
        Customer Experience
        segment. Smartlook has
        25017 more customers than
        Survicate in this category.

Question 4

What are the countries in which
        Smartlook and
        Survicate has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
Survicate has more customers in United States, United Kingdom and Canada.

Smartlook Vs Survicate : In-Depth Comparison

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Comparing the customer bases of Smartlook and Survicate

Comparing the market share of Smartlook and Survicate

Compare Smartlook vs Survicate customers by geography

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