Question 1

What are the different markets in which
        ClickTale and
        Survicate compete against each other?

Accepted Answer

ClickTale and
        Survicate compete against each other in
        the Customer Experience, Analytics, Customer Engagement, Customer Satisfaction Ratings, Heatmaps.

Question 2

How does the market share of
        ClickTale
        and Survicate compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        ClickTale has a
        1.27%
        market share in comparison to
        Survicate’s
        0.42%.
        Since it has a better market share coverage,
        ClickTale holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Survicate holds the
        31st spot.

Question 3

How many customers are acquired by
        ClickTale and
        Survicate in the
        Customer Experience segment?

Accepted Answer

ClickTale has
        16,109 customers and
        Survicate has
        5,406 customers in the
        Customer Experience
        segment. ClickTale has
        10703 more customers than
        Survicate in this category.

Question 4

What are the countries in which
        ClickTale and
        Survicate has more customers?

Accepted Answer

ClickTale has more customers in United States, United Kingdom and France.
Survicate has more customers in United States, United Kingdom and Germany.

ClickTale Vs Survicate : In-Depth Comparison

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Comparing the customer bases of ClickTale and Survicate

Comparing the market share of ClickTale and Survicate

Compare ClickTale vs Survicate customers by geography

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