Question 1

What are the different markets in which
        Smartlook and
        Sharpen compete against each other?

Accepted Answer

Smartlook and
        Sharpen compete against each other in
        the Customer Experience, Heatmaps, Analytics, Cloud Contact Center Software, Contact Center.

Question 2

How does the market share of
        Smartlook
        and Sharpen compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smartlook has a
        3.05%
        market share in comparison to
        Sharpen’s
        0.00%.
        Since it has a better market share coverage,
        Smartlook holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Sharpen holds the
        142nd spot.

Question 3

How many customers are acquired by
        Smartlook and
        Sharpen in the
        Customer Experience segment?

Accepted Answer

Smartlook has
        28,400 customers and
        Sharpen has
        43 customers in the
        Customer Experience
        segment. Smartlook has
        28357 more customers than
        Sharpen in this category.

Question 4

What are the countries in which
        Smartlook and
        Sharpen has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
Sharpen has more customers in United States, United Kingdom and Canada.

Smartlook Vs Sharpen : In-Depth Comparison

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Comparing the customer bases of Smartlook and Sharpen

Comparing the market share of Smartlook and Sharpen

Compare Smartlook vs Sharpen customers by geography

Customer Movements for this month

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