Question 1

What are the different markets in which
        Smartlook and
        ServiceDock compete against each other?

Accepted Answer

Smartlook and
        ServiceDock compete against each other in
        the Customer Experience, Heatmaps, Analytics, Mobile Analytics, User Feedback Management.

Question 2

How does the market share of
        Smartlook
        and ServiceDock compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smartlook has a
        2.64%
        market share in comparison to
        ServiceDock’s
        0.00%.
        Since it has a better market share coverage,
        Smartlook holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        ServiceDock holds the
        219th spot.

Question 3

How many customers are acquired by
        Smartlook and
        ServiceDock in the
        Customer Experience segment?

Accepted Answer

Smartlook has
        32,831 customers and
        ServiceDock has
        5 customers in the
        Customer Experience
        segment. Smartlook has
        32826 more customers than
        ServiceDock in this category.

Question 4

What are the countries in which
        Smartlook and
        ServiceDock has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
ServiceDock has more customers in Ireland and United States.

Smartlook Vs ServiceDock : In-Depth Comparison

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Comparing the customer bases of Smartlook and ServiceDock

Comparing the market share of Smartlook and ServiceDock

Compare Smartlook vs ServiceDock customers by geography

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