Question 1

What are the different markets in which
        NICE CXone and
        Servion compete against each other?

Accepted Answer

NICE CXone and
        Servion compete against each other in
        the Customer Experience, Cloud Contact Center Software.

Question 2

How does the market share of
        NICE CXone
        and Servion compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        NICE CXone has a
        0.05%
        market share in comparison to
        Servion’s
        0.01%.
        Since it has a better market share coverage,
        NICE CXone holds the
        68th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Servion holds the
        139th spot.

Question 3

How many customers are acquired by
        NICE CXone and
        Servion in the
        Customer Experience segment?

Accepted Answer

NICE CXone has
        628 customers and
        Servion has
        70 customers in the
        Customer Experience
        segment. NICE CXone has
        558 more customers than
        Servion in this category.

Question 4

What are the countries in which
        NICE CXone and
        Servion has more customers?

Accepted Answer

NICE CXone has more customers in United States, United Kingdom and Australia.
Servion has more customers in United States, India and Switzerland.

NICE CXone Vs Servion : In-Depth Comparison

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Comparing the customer bases of NICE CXone and Servion

Comparing the market share of NICE CXone and Servion

Compare NICE CXone vs Servion customers by geography

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