Question 1

What are the different markets in which
        Smartlook and
        Key Survey compete against each other?

Accepted Answer

Smartlook and
        Key Survey compete against each other in
        the Customer Experience, Heatmaps, Analytics, Customer Satisfaction Ratings, Employee Engagement.

Question 2

How does the market share of
        Smartlook
        and Key Survey compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smartlook has a
        3.05%
        market share in comparison to
        Key Survey’s
        0.03%.
        Since it has a better market share coverage,
        Smartlook holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Key Survey holds the
        89th spot.

Question 3

How many customers are acquired by
        Smartlook and
        Key Survey in the
        Customer Experience segment?

Accepted Answer

Smartlook has
        28,400 customers and
        Key Survey has
        246 customers in the
        Customer Experience
        segment. Smartlook has
        28154 more customers than
        Key Survey in this category.

Question 4

What are the countries in which
        Smartlook and
        Key Survey has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
Key Survey has more customers in United States, Belgium and Canada.

Smartlook Vs Key Survey : In-Depth Comparison

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Comparing the customer bases of Smartlook and Key Survey

Comparing the market share of Smartlook and Key Survey

Compare Smartlook vs Key Survey customers by geography

Customer Movements for this month

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