Question 1

What are the different markets in which
        Smartlook and
        FiveStars compete against each other?

Accepted Answer

Smartlook and
        FiveStars compete against each other in
        the Customer Experience, Heatmaps, Analytics, Customer Loyalty, Loyalty Marketing.

Question 2

How does the market share of
        Smartlook
        and FiveStars compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smartlook has a
        3.05%
        market share in comparison to
        FiveStars’s
        0.04%.
        Since it has a better market share coverage,
        Smartlook holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        FiveStars holds the
        78th spot.

Question 3

How many customers are acquired by
        Smartlook and
        FiveStars in the
        Customer Experience segment?

Accepted Answer

Smartlook has
        28,400 customers and
        FiveStars has
        348 customers in the
        Customer Experience
        segment. Smartlook has
        28052 more customers than
        FiveStars in this category.

Question 4

What are the countries in which
        Smartlook and
        FiveStars has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
FiveStars has more customers in United States, Canada and United Kingdom.

Smartlook Vs FiveStars : In-Depth Comparison

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Comparing the customer bases of Smartlook and FiveStars

Comparing the market share of Smartlook and FiveStars

Compare Smartlook vs FiveStars customers by geography

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