Question 1

What are the different markets in which
        Freshworks CRM and
        Kapture compete against each other?

Accepted Answer

Freshworks CRM and
        Kapture compete against each other in
        the CRM Platforms.

Question 2

How does the market share of
        Freshworks CRM
        and Kapture compare in the
        CRM Platforms market?

Accepted Answer

In the CRM Platforms market,
        Freshworks CRM has a
        2.25%
        market share in comparison to
        Kapture’s
        0.04%.
        Since it has a better market share coverage,
        Freshworks CRM holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the CRM Platforms category, while
        Kapture holds the
        75th spot.

Question 3

How many customers are acquired by
        Freshworks CRM and
        Kapture in the
        CRM Platforms segment?

Accepted Answer

Freshworks CRM has
        10,883 customers and
        Kapture has
        189 customers in the
        CRM Platforms
        segment. Freshworks CRM has
        10694 more customers than
        Kapture in this category.

Question 4

What are the countries in which
        Freshworks CRM and
        Kapture has more customers?

Accepted Answer

Freshworks CRM has more customers in United States, United Kingdom and Netherlands.
Kapture has more customers in India, United States and Belgium.

Freshworks CRM Vs Kapture : In-Depth Comparison

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Comparing the customer bases of Freshworks CRM and Kapture

Comparing the market share of Freshworks CRM and Kapture

Compare Freshworks CRM vs Kapture customers by geography

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