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Freshworks CRM

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Freshworks CRM is a Customer Relartionship Management Software by Freshworks Inc.

CRM Platforms
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Market Share of Freshworks CRM

Current Customer(s)

10883

Market Share (Est.)

2.25%

Ranking

#10

Top Competitors and Alternatives of Freshworks CRM

The top three of Freshworks CRM’s competitors in the CRM Platforms category are Salesforce with 25.27%, Salesforce CRM with 24.31%, HubSpot CRM with 5.17% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Salesforce12221725.27%Freshworks CRM vs Salesforce
Salesforce CRM11758924.31%Freshworks CRM vs Salesforce CRM
HubSpot CRM249855.17%Freshworks CRM vs HubSpot CRM
Microsoft Dynamics CRM229494.74%Freshworks CRM vs Microsoft Dynamics CRM
Thryv228574.73%Freshworks CRM vs Thryv
Odoo211684.38%Freshworks CRM vs Odoo
Odoo CRM151553.13%Freshworks CRM vs Odoo CRM
Salesforce Experience Cloud139892.89%Freshworks CRM vs Salesforce Experience Cloud
SAP CRM121952.52%Freshworks CRM vs SAP CRM
Oracle CRM94421.95%Freshworks CRM vs Oracle CRM
Oracle Siebel64331.33%Freshworks CRM vs Oracle Siebel
SAP Customer Data Cloud64221.33%Freshworks CRM vs SAP Customer Data Cloud
Bloomerang53361.10%Freshworks CRM vs Bloomerang
NetSuite CRM+52621.09%Freshworks CRM vs NetSuite CRM+
Salesforce Mobile51441.06%Freshworks CRM vs Salesforce Mobile
Salesforce Sales Cloud45930.95%Freshworks CRM vs Salesforce Sales Cloud
Microsoft Dynamics 365 CRM40510.84%Freshworks CRM vs Microsoft Dynamics 365 CRM
Pega34420.71%Freshworks CRM vs Pega
Vcita LiveSite31750.66%Freshworks CRM vs Vcita LiveSite
SAP Sales Cloud29730.61%Freshworks CRM vs SAP Sales Cloud
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Popular Comparisons

Top Competitors and Alternatives of Freshworks CRM

The top three of Freshworks CRM’s competitors in the CRM Platforms category are Salesforce with 25.27%, Salesforce CRM with 24.31%, HubSpot CRM with 5.17% market share.

Freshworks CRM vs Salesforce

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Freshworks CRM vs Salesforce CRM

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Freshworks CRM vs HubSpot CRM

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Freshworks CRM vs Microsoft Dynamics CRM

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Freshworks CRM vs Thryv

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Freshworks CRM vs Odoo

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Freshworks CRM vs Odoo CRM

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Freshworks CRM vs Salesforce Experience Cloud

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Customers of Freshworks CRM

Around the world in 2025, over 10883 companies have started using Freshworks CRM as CRM Platforms tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Abrdn10,000+EdinburghScotlandUnited Kingdom
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Senac10,000+Sao PauloSao PauloBrazil
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University Of Pennsylvania10,000+PhiladelphiaPennsylvaniaUnited States
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McGill University10,000+MontrealQuebecCanada
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OSF HealthCare10,000+PeoriaIllinoisUnited States
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Hugo Boss10,000+MetzingenBaden-WuerttembergGermany
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University Of Alberta10,000+EdmontonAlbertaCanada
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Justice10,000+New AlbanyOhioUnited States
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Bridgestone Americas10,000+JacksonNew JerseyUnited States
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NSK Ltd10,000+TokyoTokyoJapan
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Freshworks CRM Customers by Products and Services

The top three products and services offering customers that use Freshworks CRM for CRM Platforms are Saas (107), Software (101), Marketing (90).

Customers

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Freshworks CRM Customers by Employee Size

The majority of Freshworks CRM's customers for the crm-platforms category fall in the company size of 0 - 9 employees (3425 companies), 20 - 49 employees (3259 companies), 100 - 249 employees (1402 companies).

Employee Size

Freshworks CRM Customers by Geography

The top three geographies of Freshworks CRM for crm-platforms are the United States with 3731(44.65%), United Kingdom with 1311(15.69%), Netherlands with 593(7.10%) customers respectively.

Customers

Employees of Freshworks CRM

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Also see other Products/Services by Freshworks CRM in:

CRM Platforms

FAQ

Find answers to the most often asked questions by users.

Who are the top Freshworks CRM competitors?

Freshworks CRM’s Top competitors in the crm-platforms category are Salesforce, Salesforce CRM, HubSpot CRM. You can view a full list of Freshworks CRM competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Freshworks CRM and 40,000 other technologies on the internet. You can also compare Freshworks CRM and its feature with top competitors here : Freshworks CRM vs Salesforce Freshworks CRM vs Salesforce CRM Freshworks CRM vs HubSpot CRM.

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What is Freshworks CRM customer distribution based on company size?

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What is Freshworks CRM market share in the crm-platforms?

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What are the top countries that use Freshworks CRM?

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What are the top industries that use Freshworks CRM?

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