Question 1

What are the different markets in which
        Freshworks CRM and
        bntouch compete against each other?

Accepted Answer

Freshworks CRM and
        bntouch compete against each other in
        the CRM Platforms.

Question 2

How does the market share of
        Freshworks CRM
        and bntouch compare in the
        CRM Platforms market?

Accepted Answer

In the CRM Platforms market,
        Freshworks CRM has a
        2.24%
        market share in comparison to
        bntouch’s
        0.01%.
        Since it has a better market share coverage,
        Freshworks CRM holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the CRM Platforms category, while
        bntouch holds the
        128th spot.

Question 3

How many customers are acquired by
        Freshworks CRM and
        bntouch in the
        CRM Platforms segment?

Accepted Answer

Freshworks CRM has
        10,792 customers and
        bntouch has
        43 customers in the
        CRM Platforms
        segment. Freshworks CRM has
        10749 more customers than
        bntouch in this category.

Question 4

What are the countries in which
        Freshworks CRM and
        bntouch has more customers?

Accepted Answer

Freshworks CRM has more customers in United States, United Kingdom and Netherlands.
bntouch has more customers in United States and Canada.

Freshworks CRM Vs bntouch : In-Depth Comparison

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Comparing the customer bases of Freshworks CRM and bntouch

Comparing the market share of Freshworks CRM and bntouch

Compare Freshworks CRM vs bntouch customers by geography

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