Question 1

What are the different markets in which
        Salesforce CRM and
        Zoho CRM compete against each other?

Accepted Answer

Salesforce CRM and
        Zoho CRM compete against each other in
        the Contact Management, Lead Management, Predictive Lead Scoring, Sales Enablement, Sales Forecasting.

Question 2

How does the market share of
        Salesforce CRM
        and Zoho CRM compare in the
        Contact Management market?

Accepted Answer

In the Contact Management market,
        Salesforce CRM has a
        41.17%
        market share in comparison to
        Zoho CRM’s
        6.67%.
        Since it has a better market share coverage,
        Salesforce CRM holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Contact Management category, while
        Zoho CRM holds the
        4th spot.

Question 3

How many customers are acquired by
        Salesforce CRM and
        Zoho CRM in the
        Contact Management segment?

Accepted Answer

Salesforce CRM has
        155,468 customers and
        Zoho CRM has
        25,175 customers in the
        Contact Management
        segment. Salesforce CRM has
        130293 more customers than
        Zoho CRM in this category.

Question 4

What are the countries in which
        Salesforce CRM and
        Zoho CRM has more customers?

Accepted Answer

Salesforce CRM has more customers in United States, United Kingdom and India.
Zoho CRM has more customers in United States, India and United Kingdom.

Salesforce CRM Vs Zoho CRM : In-Depth Comparison

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Comparing the customer bases of Salesforce CRM and Zoho CRM

Comparing the market share of Salesforce CRM and Zoho CRM

Compare Salesforce CRM vs Zoho CRM customers by geography

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