Question 1

What are the different markets in which
        Act! and
        Oracle Contact Center Anywhere compete against each other?

Accepted Answer

Act! and
        Oracle Contact Center Anywhere compete against each other in
        the Contact Management, Sales Management.

Question 2

How does the market share of
        Act!
        and Oracle Contact Center Anywhere compare in the
        Contact Management market?

Accepted Answer

In the Contact Management market,
        Act! has a
        0.29%
        market share in comparison to
        Oracle Contact Center Anywhere’s
        0.00%.
        Since it has a better market share coverage,
        Act! holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Contact Management category, while
        Oracle Contact Center Anywhere holds the
        79th spot.

Question 3

How many customers are acquired by
        Act! and
        Oracle Contact Center Anywhere in the
        Contact Management segment?

Accepted Answer

Act! has
        886 customers and
        Oracle Contact Center Anywhere has
        11 customers in the
        Contact Management
        segment. Act! has
        875 more customers than
        Oracle Contact Center Anywhere in this category.

Question 4

What are the countries in which
        Act! and
        Oracle Contact Center Anywhere has more customers?

Accepted Answer

Act! has more customers in United States, United Kingdom and Australia.
Oracle Contact Center Anywhere has more customers in United States, Philippines and Australia.

Act! Vs Oracle Contact Center Anywhere : In-Depth Comparison

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Comparing the customer bases of Act! and Oracle Contact Center Anywhere

Comparing the market share of Act! and Oracle Contact Center Anywhere

Compare Act! vs Oracle Contact Center Anywhere customers by geography

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