Question 1

What are the different markets in which
        Comm100 Live Chat and
        InGenius compete against each other?

Accepted Answer

Comm100 Live Chat and
        InGenius compete against each other in
        the Contact Center, Contact Management, Customer Success, Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        Comm100 Live Chat
        and InGenius compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Comm100 Live Chat has a
        0.18%
        market share in comparison to
        InGenius’s
        0.01%.
        Since it has a better market share coverage,
        Comm100 Live Chat holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        InGenius holds the
        60th spot.

Question 3

How many customers are acquired by
        Comm100 Live Chat and
        InGenius in the
        Contact Center segment?

Accepted Answer

Comm100 Live Chat has
        2,249 customers and
        InGenius has
        96 customers in the
        Contact Center
        segment. Comm100 Live Chat has
        2153 more customers than
        InGenius in this category.

Question 4

What are the countries in which
        Comm100 Live Chat and
        InGenius has more customers?

Accepted Answer

Comm100 Live Chat has more customers in United States, United Kingdom and India.
InGenius has more customers in United States, Canada and Australia.

Comm100 Live Chat Vs InGenius : In-Depth Comparison

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Comparing the customer bases of Comm100 Live Chat and InGenius

Comparing the market share of Comm100 Live Chat and InGenius

Compare Comm100 Live Chat vs InGenius customers by geography

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