Question 1

What are the different markets in which
        Comm100 Live Chat and
        Freshcaller compete against each other?

Accepted Answer

Comm100 Live Chat and
        Freshcaller compete against each other in
        the Contact Center, Instant Messaging And Chat, Live Chat, Sales Management.

Question 2

How does the market share of
        Comm100 Live Chat
        and Freshcaller compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Comm100 Live Chat has a
        0.18%
        market share in comparison to
        Freshcaller’s
        0.01%.
        Since it has a better market share coverage,
        Comm100 Live Chat holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Freshcaller holds the
        66th spot.

Question 3

How many customers are acquired by
        Comm100 Live Chat and
        Freshcaller in the
        Contact Center segment?

Accepted Answer

Comm100 Live Chat has
        2,249 customers and
        Freshcaller has
        85 customers in the
        Contact Center
        segment. Comm100 Live Chat has
        2164 more customers than
        Freshcaller in this category.

Question 4

What are the countries in which
        Comm100 Live Chat and
        Freshcaller has more customers?

Accepted Answer

Comm100 Live Chat has more customers in United States, United Kingdom and India.
Freshcaller has more customers in United States, United Kingdom and Germany.

Comm100 Live Chat Vs Freshcaller : In-Depth Comparison

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Comparing the customer bases of Comm100 Live Chat and Freshcaller

Comparing the market share of Comm100 Live Chat and Freshcaller

Compare Comm100 Live Chat vs Freshcaller customers by geography

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