Question 1

What are the different markets in which
        Comm100 Live Chat and
        Cloudagent compete against each other?

Accepted Answer

Comm100 Live Chat and
        Cloudagent compete against each other in
        the Contact Center, Communication, Instant Messaging And Chat, Interactive Voice Response (IVR), Live Chat.

Question 2

How does the market share of
        Comm100 Live Chat
        and Cloudagent compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Comm100 Live Chat has a
        0.18%
        market share in comparison to
        Cloudagent’s
        0.05%.
        Since it has a better market share coverage,
        Comm100 Live Chat holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Cloudagent holds the
        34th spot.

Question 3

How many customers are acquired by
        Comm100 Live Chat and
        Cloudagent in the
        Contact Center segment?

Accepted Answer

Comm100 Live Chat has
        2,249 customers and
        Cloudagent has
        589 customers in the
        Contact Center
        segment. Comm100 Live Chat has
        1660 more customers than
        Cloudagent in this category.

Question 4

What are the countries in which
        Comm100 Live Chat and
        Cloudagent has more customers?

Accepted Answer

Comm100 Live Chat has more customers in United States, United Kingdom and India.
Cloudagent has more customers in United States, India and Canada.

Comm100 Live Chat Vs Cloudagent : In-Depth Comparison

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Comparing the customer bases of Comm100 Live Chat and Cloudagent

Comparing the market share of Comm100 Live Chat and Cloudagent

Compare Comm100 Live Chat vs Cloudagent customers by geography

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