Question 1

What are the different markets in which
        Avaya and
        Avaya Aura Contact Center compete against each other?

Accepted Answer

Avaya and
        Avaya Aura Contact Center compete against each other in
        the Communication.

Question 2

How does the market share of
        Avaya
        and Avaya Aura Contact Center compare in the
        Communication market?

Accepted Answer

In the Communication market,
        Avaya has a
        0.86%
        market share in comparison to
        Avaya Aura Contact Center’s
        0.01%.
        Since it has a better market share coverage,
        Avaya holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Communication category, while
        Avaya Aura Contact Center holds the
        107th spot.

Question 3

How many customers are acquired by
        Avaya and
        Avaya Aura Contact Center in the
        Communication segment?

Accepted Answer

Avaya has
        17,193 customers and
        Avaya Aura Contact Center has
        296 customers in the
        Communication
        segment. Avaya has
        16897 more customers than
        Avaya Aura Contact Center in this category.

Question 4

What are the countries in which
        Avaya and
        Avaya Aura Contact Center has more customers?

Accepted Answer

Avaya has more customers in United States, United Kingdom and India.
Avaya Aura Contact Center has more customers in United States, India and Canada.

Avaya Vs Avaya Aura Contact Center : In-Depth Comparison

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Comparing the customer bases of Avaya and Avaya Aura Contact Center

Comparing the market share of Avaya and Avaya Aura Contact Center

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