Question 1

What are the different markets in which
        My LiveChat and
        eGain Cobrowse compete against each other?

Accepted Answer

My LiveChat and
        eGain Cobrowse compete against each other in
        the Cobrowsing, Live Chat.

Question 2

How does the market share of
        My LiveChat
        and eGain Cobrowse compare in the
        Cobrowsing market?

Accepted Answer

In the Cobrowsing market,
        My LiveChat has a
        59.32%
        market share in comparison to
        eGain Cobrowse’s
        0.02%.
        Since it has a better market share coverage,
        My LiveChat holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Cobrowsing category, while
        eGain Cobrowse holds the
        9th spot.

Question 3

How many customers are acquired by
        My LiveChat and
        eGain Cobrowse in the
        Cobrowsing segment?

Accepted Answer

My LiveChat has
        5,374 customers and
        eGain Cobrowse has
        2 customers in the
        Cobrowsing
        segment. My LiveChat has
        5372 more customers than
        eGain Cobrowse in this category.

Question 4

What are the countries in which
        My LiveChat and
        eGain Cobrowse has more customers?

Accepted Answer

My LiveChat has more customers in United States, India and United Kingdom.
eGain Cobrowse has more customers in Italy and United States.

My LiveChat Vs eGain Cobrowse : In-Depth Comparison

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Comparing the customer bases of My LiveChat and eGain Cobrowse

Comparing the market share of My LiveChat and eGain Cobrowse

Compare My LiveChat vs eGain Cobrowse customers by geography

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