Question 1

What are the different markets in which
        BoldChat and
        eGain Cobrowse compete against each other?

Accepted Answer

BoldChat and
        eGain Cobrowse compete against each other in
        the Cobrowsing, Live Chat, Mobile Customer Support.

Question 2

How does the market share of
        BoldChat
        and eGain Cobrowse compare in the
        Cobrowsing market?

Accepted Answer

In the Cobrowsing market,
        BoldChat has a
        22.39%
        market share in comparison to
        eGain Cobrowse’s
        0.02%.
        Since it has a better market share coverage,
        BoldChat holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Cobrowsing category, while
        eGain Cobrowse holds the
        9th spot.

Question 3

How many customers are acquired by
        BoldChat and
        eGain Cobrowse in the
        Cobrowsing segment?

Accepted Answer

BoldChat has
        2,005 customers and
        eGain Cobrowse has
        2 customers in the
        Cobrowsing
        segment. BoldChat has
        2003 more customers than
        eGain Cobrowse in this category.

Question 4

What are the countries in which
        BoldChat and
        eGain Cobrowse has more customers?

Accepted Answer

BoldChat has more customers in United States, United Kingdom and Canada.
eGain Cobrowse has more customers in Italy and United States.

BoldChat Vs eGain Cobrowse : In-Depth Comparison

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Comparing the customer bases of BoldChat and eGain Cobrowse

Comparing the market share of BoldChat and eGain Cobrowse

Compare BoldChat vs eGain Cobrowse customers by geography

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