Question 1

What are the different markets in which
        Unify and
        PureCloud Engage compete against each other?

Accepted Answer

Unify and
        PureCloud Engage compete against each other in
        the Cloud Contact Center Software, Cloud Business Telephony, Web And Video Conferencing.

Question 2

How does the market share of
        Unify
        and PureCloud Engage compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        Unify has a
        0.09%
        market share in comparison to
        PureCloud Engage’s
        0.01%.
        Since it has a better market share coverage,
        Unify holds the
        39th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        PureCloud Engage holds the
        80th spot.

Question 3

How many customers are acquired by
        Unify and
        PureCloud Engage in the
        Cloud Contact Center Software segment?

Accepted Answer

Unify has
        28 customers and
        PureCloud Engage has
        4 customers in the
        Cloud Contact Center Software
        segment. Unify has
        24 more customers than
        PureCloud Engage in this category.

Question 4

What are the countries in which
        Unify and
        PureCloud Engage has more customers?

Accepted Answer

Unify has more customers in Germany, United States and United Arab Emirates.
PureCloud Engage has more customers in United States and Canada.

Unify Vs PureCloud Engage : In-Depth Comparison

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Comparing the customer bases of Unify and PureCloud Engage

Comparing the market share of Unify and PureCloud Engage

Compare Unify vs PureCloud Engage customers by geography

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