Question 1

What are the different markets in which
        VICIdial and
        Ricochet compete against each other?

Accepted Answer

VICIdial and
        Ricochet compete against each other in
        the Cloud Business Telephony, Cloud Contact Center Software, Contact Center, Contact Management, Live Chat.

Question 2

How does the market share of
        VICIdial
        and Ricochet compare in the
        Cloud Business Telephony market?

Accepted Answer

In the Cloud Business Telephony market,
        VICIdial has a
        2.20%
        market share in comparison to
        Ricochet’s
        0.01%.
        Since it has a better market share coverage,
        VICIdial holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Business Telephony category, while
        Ricochet holds the
        132nd spot.

Question 3

How many customers are acquired by
        VICIdial and
        Ricochet in the
        Cloud Business Telephony segment?

Accepted Answer

VICIdial has
        305 customers and
        Ricochet has
        1 customers in the
        Cloud Business Telephony
        segment. VICIdial has
        304 more customers than
        Ricochet in this category.

Question 4

What are the countries in which
        VICIdial and
        Ricochet has more customers?

Accepted Answer

VICIdial has more customers in United States, India and Philippines.
Ricochet has more customers in and United States.

VICIdial Vs Ricochet : In-Depth Comparison

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Comparing the customer bases of VICIdial and Ricochet

Comparing the market share of VICIdial and Ricochet

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