Question 1

What are the different markets in which
        VICIdial and
        8x8 Business VoIP compete against each other?

Accepted Answer

VICIdial and
        8x8 Business VoIP compete against each other in
        the Cloud Business Telephony, Cloud Contact Center Software, Contact Center, Contact Management, Live Chat.

Question 2

How does the market share of
        VICIdial
        and 8x8 Business VoIP compare in the
        Cloud Business Telephony market?

Accepted Answer

In the Cloud Business Telephony market,
        VICIdial has a
        2.37%
        market share in comparison to
        8x8 Business VoIP’s
        0.12%.
        Since it has a better market share coverage,
        VICIdial holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Business Telephony category, while
        8x8 Business VoIP holds the
        56th spot.

Question 3

How many customers are acquired by
        VICIdial and
        8x8 Business VoIP in the
        Cloud Business Telephony segment?

Accepted Answer

VICIdial has
        358 customers and
        8x8 Business VoIP has
        18 customers in the
        Cloud Business Telephony
        segment. VICIdial has
        340 more customers than
        8x8 Business VoIP in this category.

Question 4

What are the countries in which
        VICIdial and
        8x8 Business VoIP has more customers?

Accepted Answer

VICIdial has more customers in United States, India and Philippines.
8x8 Business VoIP has more customers in and United States.

VICIdial Vs 8x8 Business VoIP : In-Depth Comparison

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Comparing the customer bases of VICIdial and 8x8 Business VoIP

Comparing the market share of VICIdial and 8x8 Business VoIP

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