Question 1

What are the different markets in which
        Shadow CMS and
        FluentStream compete against each other?

Accepted Answer

Shadow CMS and
        FluentStream compete against each other in
        the Call Accounting, Call Recording, Call Tracking, Communication, Contact Center.

Question 2

How does the market share of
        Shadow CMS
        and FluentStream compare in the
        Call Accounting market?

Accepted Answer

In the Call Accounting market,
        Shadow CMS has a
        1.96%
        market share in comparison to
        FluentStream’s
        0.49%.
        Since it has a better market share coverage,
        Shadow CMS holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Call Accounting category, while
        FluentStream holds the
        10th spot.

Question 3

How many customers are acquired by
        Shadow CMS and
        FluentStream in the
        Call Accounting segment?

Accepted Answer

Shadow CMS has
        24 customers and
        FluentStream has
        6 customers in the
        Call Accounting
        segment. Shadow CMS has
        18 more customers than
        FluentStream in this category.

Question 4

What are the countries in which
        Shadow CMS and
        FluentStream has more customers?

Accepted Answer

Shadow CMS has more customers in United States, Canada and Saudi Arabia.
FluentStream has more customers in United States and Norway.

Shadow CMS Vs FluentStream : In-Depth Comparison

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Comparing the customer bases of Shadow CMS and FluentStream

Comparing the market share of Shadow CMS and FluentStream

Compare Shadow CMS vs FluentStream customers by geography

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