Question 1

Who are the top Shadow CMS competitors?

Accepted Answer

Shadow CMS’s Top competitors in the call-accounting category are COMIT, Tenfold, PhoneBurner. You can view a full list of Shadow CMS competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Shadow CMS and 40,000 other technologies on the internet. You can also compare Shadow CMS and its feature with top competitors here : Shadow CMS vs COMIT Shadow CMS vs Tenfold Shadow CMS vs PhoneBurner.

Question 2

What is Shadow CMS customer distribution based on
            company size?

Accepted Answer

The majority of Shadow CMS’s customers for the call-accounting category fall in the company size of 0 - 9 employees (6 companies). You can view a distribution chart of Shadow CMS customers by company size here.

Question 3

What is Shadow CMS market share in the
            call-accounting?

Accepted Answer

Shadow CMS has market share of
            1.96%
            in call-accounting market.
            Shadow CMS competes
            with 20 competitor tools in
            call-accounting category. The top alternatives for
            Shadow CMS call-accounting tool are
            COMIT with
                72.26%, Tenfold with
                10.39%, PhoneBurner with
                6.46% market share.

Question 4

What are the top countries that use Shadow CMS?

Accepted Answer

Around the world in 2025, over
          24 companies
          have started using Shadow CMS as
          call-accounting tool. Companies using
          Shadow CMS for call-accounting are majorly
          from United States with
          15 customers.
          62.50% of Shadow CMS
          customers are from the United States. Other top countries
          using Shadow CMS are
          Canada and Saudi Arabia with 4(16.67%) and 1(4.17%) customers respectively.

Question 5

What are the top industries that use Shadow CMS?

Accepted Answer

Top industries that use Shadow CMS for
            call-accounting are Best Software (2), Voip (2), Amazon Connect (2).

Technology	Domains	Market Share (Est.)	Versus page
COMIT	883	72.26%	Shadow CMS vs COMIT
Tenfold	127	10.39%	Shadow CMS vs Tenfold
PhoneBurner	79	6.46%	Shadow CMS vs PhoneBurner
Genesis Call Accounting	21	1.72%	Shadow CMS vs Genesis Call Accounting
Microcall	14	1.15%	Shadow CMS vs Microcall
Call Accounting Mate	10	0.82%	Shadow CMS vs Call Accounting Mate
VXTracker	9	0.74%	Shadow CMS vs VXTracker
InCharge Unified Call Management	7	0.57%	Shadow CMS vs InCharge Unified Call Management
FluentStream	6	0.49%	Shadow CMS vs FluentStream
Sierra Gold	6	0.49%	Shadow CMS vs Sierra Gold
EPIX	5	0.41%	Shadow CMS vs EPIX
TiVA Call Manager+	5	0.41%	Shadow CMS vs TiVA Call Manager+
CommsOffice Express	5	0.41%	Shadow CMS vs CommsOffice Express
Teltrac	4	0.33%	Shadow CMS vs Teltrac
Cadebill	4	0.33%	Shadow CMS vs Cadebill
Calltrak	3	0.25%	Shadow CMS vs Calltrak
Elephant Call Management System	3	0.25%	Shadow CMS vs Elephant Call Management System
eXsight Call Accounting	3	0.25%	Shadow CMS vs eXsight Call Accounting
TIM Enterprise	2	0.16%	Shadow CMS vs TIM Enterprise
callGuard	2	0.16%	Shadow CMS vs callGuard

Customers	Employee Range	City	Region	Country
Avaya	10,000+	Santa Clara	California	United States
RingCentral	10,000+	Belmont	California	United States
Webex	1,000 - 4,999	San Jose	California	United States
City Of Oshawa	1,000 - 4,999	Oshawa	Ontario	Canada
MABC	100 - 249	Portsmouth	Virginia	United States
StayNTouch	100 - 249	Bethesda	Maryland	United States
Edify	100 - 249	Santa Monica	California	United States
TechnologyCounter	100 - 249	Pune	Maharashtra	India
Markham BuildUp Investment	50 - 99	Markham	Ontario	Canada
SitePoint	50 - 99	Collingwood	Victoria	Australia

Shadow CMS

Market Share of Shadow CMS

24

1.96%

#4

Top Competitors and Alternatives of Shadow CMS

Top Competitors and Alternatives of Shadow CMS

Customers of Shadow CMS

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Shadow CMS Customers by Products and Services

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Shadow CMS Customers by Employee Size

Shadow CMS Customers by Geography

Employees of Shadow CMS

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