Question 1

What are the different markets in which
        Genesys PureCloud and
        MaxContact compete against each other?

Accepted Answer

Genesys PureCloud and
        MaxContact compete against each other in
        the Auto Dialer, Communication, Contact Center, Customer Engagement, Customer Experience.

Question 2

How does the market share of
        Genesys PureCloud
        and MaxContact compare in the
        Auto Dialer market?

Accepted Answer

In the Auto Dialer market,
        Genesys PureCloud has a
        7.87%
        market share in comparison to
        MaxContact’s
        0.02%.
        Since it has a better market share coverage,
        Genesys PureCloud holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Auto Dialer category, while
        MaxContact holds the
        15th spot.

Question 3

How many customers are acquired by
        Genesys PureCloud and
        MaxContact in the
        Auto Dialer segment?

Accepted Answer

Genesys PureCloud has
        3,021 customers and
        MaxContact has
        8 customers in the
        Auto Dialer
        segment. Genesys PureCloud has
        3013 more customers than
        MaxContact in this category.

Question 4

What are the countries in which
        Genesys PureCloud and
        MaxContact has more customers?

Accepted Answer

Genesys PureCloud has more customers in United States, Australia and United Kingdom.
MaxContact has more customers in United Kingdom, Australia and United States.

Genesys PureCloud Vs MaxContact : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of Genesys PureCloud and MaxContact

Comparing the market share of Genesys PureCloud and MaxContact

Compare Genesys PureCloud vs MaxContact customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data