Question 1

What are the different markets in which
        Smartlook and
        Vivantio ITSM compete against each other?

Accepted Answer

Smartlook and
        Vivantio ITSM compete against each other in
        the Analytics, Heatmaps, Business Continuity, Customer Experience, Mobile Analytics.

Question 2

How does the market share of
        Smartlook
        and Vivantio ITSM compare in the
        Analytics market?

Accepted Answer

In the Analytics market,
        Smartlook has a
        0.34%
        market share in comparison to
        Vivantio ITSM’s
        0.00%.
        Since it has a better market share coverage,
        Smartlook holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Analytics category, while
        Vivantio ITSM holds the
        181st spot.

Question 3

How many customers are acquired by
        Smartlook and
        Vivantio ITSM in the
        Analytics segment?

Accepted Answer

Smartlook has
        21,490 customers and
        Vivantio ITSM has
        35 customers in the
        Analytics
        segment. Smartlook has
        21455 more customers than
        Vivantio ITSM in this category.

Question 4

What are the countries in which
        Smartlook and
        Vivantio ITSM has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
Vivantio ITSM has more customers in United States, United Kingdom and Australia.

Smartlook Vs Vivantio ITSM : In-Depth Comparison

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Comparing the customer bases of Smartlook and Vivantio ITSM

Comparing the market share of Smartlook and Vivantio ITSM

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