Knowledge management solutions that support web self-service, agent-assisted service, and customer support.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Oracle Knowledge Management’s competitors in the Self Service Support category are Microsoft Dynamics 365 for Customer Service with 19.55%, ServiceNow Service Catalog with 19.37%, Adobe RoboHelp with 15.71% market share.
Popular Comparisons
The top three of Oracle Knowledge Management’s competitors in the Self Service Support category are Microsoft Dynamics 365 for Customer Service with 19.55%, ServiceNow Service Catalog with 19.37%, Adobe RoboHelp with 15.71% market share.
Oracle Knowledge Management vs Microsoft Dynamics 365 for Customer Service
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Oracle Knowledge Management vs Adobe RoboHelp
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Around the world in 2024, over 651 companies have started using Oracle Knowledge Management as Self Service Support tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Ernst & Young | 10,000+ | London | England | United Kingdom | |
New York Life Insurance | 10,000+ | New York City | New York | United States | |
Maximus, Inc. | 10,000+ | Reston | Virginia | United States | |
PricewaterhouseCoopers | 10,000+ | New York City | New York | United States | |
Slalom Consulting | 10,000+ | Seattle | Washington | United States | |
Doosan Group | 10,000+ | Seoul | Seoul | Korea | |
Starbucks Corporation | 10,000+ | Seattle | Washington | United States | |
AbbVie, Inc. | 10,000+ | North Chicago | Illinois | United States | |
Thermo Fisher Scientific | 10,000+ | Waltham | Massachusetts | United States | |
PayPal Holdings, Inc. | 10,000+ | San Jose | California | United States |
The top three products and services offering customers that use Oracle Knowledge Management for Self Service Support are Cloud Services (40), Cybersecurity (27), Financial Services (23).
Customers
The majority of Oracle Knowledge Management's customers for the self-service-support category fall in the company size of 10,000+ employees (233 companies), 1,000 - 4,999 employees (114 companies), 100 - 249 employees (60 companies).
Employee Size
The top three geographies of Oracle Knowledge Management for self-service-support are the United States with 313(59.62%), United Kingdom with 44(8.38%), India with 41(7.81%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Oracle Knowledge Management competitors?
Oracle Knowledge Management’s Top competitors in the self-service-support category are Microsoft Dynamics 365 for Customer Service, ServiceNow Service Catalog, Adobe RoboHelp. You can view a full list of Oracle Knowledge Management competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Oracle Knowledge Management and 40,000 other technologies on the internet. You can also compare Oracle Knowledge Management and its feature with top competitors here : Oracle Knowledge Management vs Microsoft Dynamics 365 for Customer Service Oracle Knowledge Management vs ServiceNow Service Catalog Oracle Knowledge Management vs Adobe RoboHelp.
What is Oracle Knowledge Management customer distribution based on company size?
What is Oracle Knowledge Management market share in the self-service-support?
What are the top countries that use Oracle Knowledge Management?
What are the top industries that use Oracle Knowledge Management?
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