NICE inContact
NICE inContact is a cloud call center software that enables better customer service with automatic call distribution (ACD), interactive voice response...Read more
Market Share of NICE inContact
Current Customer(s)
3495
Market Share (Est.)
29.17%
Ranking
#1
Top Competitors and Alternatives of NICE inContact
The top three of NICE inContact’s competitors in the Predictive Dialer category are Genesys PureCloud with 25.55%, Five9 with 25.52%, XANT (Formerly InsideSales) with 4.79% market share.
Popular Comparisons
Top Competitors and Alternatives of NICE inContact
The top three of NICE inContact’s competitors in the Predictive Dialer category are Genesys PureCloud with 25.55%, Five9 with 25.52%, XANT (Formerly InsideSales) with 4.79% market share.
NICE inContact vs Genesys PureCloud
NICE inContact vs Five9
NICE inContact vs XANT (Formerly InsideSales)
NICE inContact vs SpitFire
NICE inContact vs VICIdial
NICE inContact vs Aspect Unified IP
NICE inContact vs Vocalcom
NICE inContact vs VanillaSoft
Customers of NICE inContact
Around the world in 2024, over 3438 companies have started using NICE inContact as Predictive Dialer tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| University Of Maryland | 10,000+ | College Park | Maryland | United States |     |
| Hard Rock Cafe | 10,000+ | Miami | Florida | United States | |
| Screwfix | 10,000+ | London | England | United Kingdom | |
| US Navy | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
| Guaranteed Rate | 10,000+ | Gardner | Kansas | United States | |
| Johns Hopkins University | 10,000+ | Columbia | Maryland | United States | |
| Hartford HealthCare | 10,000+ | West Torrington | Connecticut | United States | |
| Acadia Healthcare Company, Inc | 10,000+ | Franklin | Tennessee | United States | |
| Optum | 10,000+ | Austin | Texas | United States | |
| Internal Revenue Service | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
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NICE inContact Customers by Products and Services
The top three products and services offering customers that use NICE inContact for Predictive Dialer are Consulting (25), Cybersecurity (20), Online Learning (20).
Customers
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NICE inContact Customers by Employee Size
The majority of NICE inContact's customers for the predictive-dialer category fall in the company size of 0 - 9 employees (1142 companies), 20 - 49 employees (516 companies), 100 - 249 employees (366 companies).
Employee Size
NICE inContact Customers by Geography
The top three geographies of NICE inContact for predictive-dialer are the United States with 3027(90.36%), United Kingdom with 98(2.93%), Canada with 87(2.60%) customers respectively.
Customers
Employees of NICE inContact
Also see other Products/Services by NICE inContact in:
FAQ
Find answers to the most often asked questions by users.
Who are the top NICE inContact competitors?
NICE inContact’s Top competitors in the predictive-dialer category are Genesys PureCloud, Five9, XANT (Formerly InsideSales). You can view a full list of NICE inContact competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of NICE inContact and 40,000 other technologies on the internet. You can also compare NICE inContact and its feature with top competitors here : NICE inContact vs Genesys PureCloud NICE inContact vs Five9 NICE inContact vs XANT (Formerly InsideSales).
What is NICE inContact customer distribution based on company size?
What is NICE inContact market share in the predictive-dialer?
What are the top countries that use NICE inContact?
What are the top industries that use NICE inContact?
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