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Genesys PureCloud

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Genesys PureCoud is a cloud contact centre and employee collaboration solution thats easy to use, quick to deploy, and built for rapid innovation.

Predictive Dialer
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Market Share of Genesys PureCloud

Current Customer(s)

3061

Market Share (Est.)

25.55%

Ranking

#2

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the Predictive Dialer category are NICE inContact with 29.17%, Five9 with 25.52%, XANT (Formerly InsideSales) with 4.79% market share.

TechnologyDomainsMarket Share (Est.)Versus page
NICE inContact349529.17%Genesys PureCloud vs NICE inContact
Five9305725.52%Genesys PureCloud vs Five9
XANT (Formerly InsideSales)5744.79%Genesys PureCloud vs XANT (Formerly InsideSales)
SpitFire4523.77%Genesys PureCloud vs SpitFire
VICIdial3582.99%Genesys PureCloud vs VICIdial
Aspect Unified IP3322.77%Genesys PureCloud vs Aspect Unified IP
Vocalcom1160.97%Genesys PureCloud vs Vocalcom
VanillaSoft1060.88%Genesys PureCloud vs VanillaSoft
Bright Pattern940.78%Genesys PureCloud vs Bright Pattern
PhoneBurner880.73%Genesys PureCloud vs PhoneBurner
Voicent Predictive Dialer330.28%Genesys PureCloud vs Voicent Predictive Dialer
ChaseData320.27%Genesys PureCloud vs ChaseData
CallHub280.23%Genesys PureCloud vs CallHub
CallTools210.18%Genesys PureCloud vs CallTools
ConnectLeader TeamDialer200.17%Genesys PureCloud vs ConnectLeader TeamDialer
contactSPACE180.15%Genesys PureCloud vs contactSPACE
Convoso150.13%Genesys PureCloud vs Convoso
Newfies-Dialer110.09%Genesys PureCloud vs Newfies-Dialer
Connect First100.08%Genesys PureCloud vs Connect First
T-Max Predictive Dialer90.08%Genesys PureCloud vs T-Max Predictive Dialer
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Popular Comparisons

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the Predictive Dialer category are NICE inContact with 29.17%, Five9 with 25.52%, XANT (Formerly InsideSales) with 4.79% market share.

Genesys PureCloud vs NICE inContact

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Genesys PureCloud vs Five9

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Genesys PureCloud vs XANT (Formerly InsideSales)

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Genesys PureCloud vs SpitFire

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Genesys PureCloud vs VICIdial

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Genesys PureCloud vs Aspect Unified IP

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Genesys PureCloud vs Vocalcom

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Genesys PureCloud vs VanillaSoft

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Customers of Genesys PureCloud

Around the world in 2024, over 2956 companies have started using Genesys PureCloud as Predictive Dialer tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Deutsche Bank10,000+Frankfurt am MainHesseGermany
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AdaptHealth10,000+Warner RobinsGeorgiaUnited States
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Queensland Government10,000+BrisbaneQueenslandAustralia
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Finning International Inc10,000+VancouverBritish ColumbiaCanada
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State Of Arizona10,000+AuroraIllinoisUnited States
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AES Brasil10,000+BauruSao PauloBrazil
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Advocate Health Care10,000+RockfordIllinoisUnited States
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PCCW Ltd10,000+Hong KongHong Kong SARPeople's Republic of China
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Blue Cross Blue Shield of Illinois10,000+RichardsonTexasUnited States
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State Of Missouri10,000+Jefferson CityMontanaUnited States
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Genesys PureCloud Customers by Products and Services

The top three products and services offering customers that use Genesys PureCloud for Predictive Dialer are Cloud Services (51), Insurance (45), Asset Management (44).

Customers

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Genesys PureCloud Customers by Employee Size

The majority of Genesys PureCloud's customers for the predictive-dialer category fall in the company size of 100 - 249 employees (470 companies), 1,000 - 4,999 employees (399 companies), 20 - 49 employees (387 companies).

Employee Size

Genesys PureCloud Customers by Geography

The top three geographies of Genesys PureCloud for predictive-dialer are the United States with 1320(53.64%), Australia with 364(14.79%), United Kingdom with 328(13.33%) customers respectively.

Customers

Employees of Genesys PureCloud

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Also see other Products/Services by Genesys PureCloud in:

Customer Satisfaction Ratings
Predictive Dialer
Customer Experience
Auto Dialer
Instant Messaging And Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top Genesys PureCloud competitors?

Genesys PureCloud’s Top competitors in the predictive-dialer category are NICE inContact, Five9, XANT (Formerly InsideSales). You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs NICE inContact Genesys PureCloud vs Five9 Genesys PureCloud vs XANT (Formerly InsideSales).

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What is Genesys PureCloud customer distribution based on company size?

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What is Genesys PureCloud market share in the predictive-dialer?

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What are the top countries that use Genesys PureCloud?

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What are the top industries that use Genesys PureCloud?

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