Question 1

Who are the top BMC Remedy Service Desk competitors?

Accepted Answer

BMC Remedy Service Desk’s Top competitors in the it-service-management category are JIRA Service Management, IBM Tivoli, BMC Remedy ITSM. You can view a full list of BMC Remedy Service Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of BMC Remedy Service Desk and 40,000 other technologies on the internet. You can also compare BMC Remedy Service Desk and its feature with top competitors here : BMC Remedy Service Desk vs JIRA Service Management BMC Remedy Service Desk vs IBM Tivoli BMC Remedy Service Desk vs BMC Remedy ITSM.

Question 2

What is BMC Remedy Service Desk customer distribution based on
            company size?

Accepted Answer

The majority of BMC Remedy Service Desk’s customers for the it-service-management category fall in the company size of 10,000+ employees (30 companies). You can view a distribution chart of BMC Remedy Service Desk customers by company size here.

Question 3

What is BMC Remedy Service Desk market share in the
            it-service-management?

Accepted Answer

BMC Remedy Service Desk has market share of
            0.21%
            in it-service-management market.
            BMC Remedy Service Desk competes
            with 58 competitor tools in
            it-service-management category. The top alternatives for
            BMC Remedy Service Desk it-service-management tool are
            JIRA Service Management with
                42.01%, IBM Tivoli with
                12.56%, BMC Remedy ITSM with
                11.31% market share.

Question 4

What are the top countries that use BMC Remedy Service Desk?

Accepted Answer

Around the world in 2024, over
            61 companies
            have started using BMC Remedy Service Desk as
            it-service-management tool. Companies using
            BMC Remedy Service Desk for it-service-management are majorly
            from United States with
            35 customers.
            68.63% of BMC Remedy Service Desk
            customers are from the United States. Other top countries
            using BMC Remedy Service Desk are
            United Kingdom and Canada with 3(5.88%) and 3(5.88%) customers respectively.

Question 5

What are the top industries that use BMC Remedy Service Desk?

Accepted Answer

Top industries that use BMC Remedy Service Desk for
            it-service-management are Cybersecurity (7), Managed Services (6), Cloud Services (5).

Technology	Domains	Market Share (Est.)	Versus page
JIRA Service Management	12627	42.01%	BMC Remedy Service Desk vs JIRA Service Management
IBM Tivoli	3776	12.56%	BMC Remedy Service Desk vs IBM Tivoli
BMC Remedy ITSM	3399	11.31%	BMC Remedy Service Desk vs BMC Remedy ITSM
SAP AMS	1247	4.15%	BMC Remedy Service Desk vs SAP AMS
TeamDynamix	1087	3.62%	BMC Remedy Service Desk vs TeamDynamix
Percona	936	3.11%	BMC Remedy Service Desk vs Percona
Numara	622	2.07%	BMC Remedy Service Desk vs Numara
VMware Service Manager	491	1.63%	BMC Remedy Service Desk vs VMware Service Manager
Footprints Service Desk	487	1.62%	BMC Remedy Service Desk vs Footprints Service Desk
Clarity SM	440	1.46%	BMC Remedy Service Desk vs Clarity SM
EasyVista	427	1.42%	BMC Remedy Service Desk vs EasyVista
Cherwell ITSM	409	1.36%	BMC Remedy Service Desk vs Cherwell ITSM
BMC Remedy ARS	368	1.22%	BMC Remedy Service Desk vs BMC Remedy ARS
CA eHealth	275	0.91%	BMC Remedy Service Desk vs CA eHealth
BMC TrueSight	265	0.88%	BMC Remedy Service Desk vs BMC TrueSight
CA Scheduler	261	0.87%	BMC Remedy Service Desk vs CA Scheduler
BMC Helix ITSM	255	0.85%	BMC Remedy Service Desk vs BMC Helix ITSM
NEC corporation	245	0.82%	BMC Remedy Service Desk vs NEC corporation
BMC Service Desk Express	244	0.81%	BMC Remedy Service Desk vs BMC Service Desk Express
Dell EMC PowerPath	208	0.69%	BMC Remedy Service Desk vs Dell EMC PowerPath

Customers	Employee Range	City	Region	Country
NYC Health & Hospitals	10,000+	Maspeth	New York	United States
Xerox Corporation	10,000+	Norwalk	Connecticut	United States
Computacenter plc	10,000+	Hatfield	England	United Kingdom
Caesars Entertainment Corporation	10,000+	Las Vegas	Nevada	United States
State Street Global Advisors	10,000+	Boston	Georgia	United States
International Business Machines Corporation (IBM)	10,000+	Armonk	New York	United States
Wells Fargo & Company	10,000+	San Francisco	California	United States
Accenture	10,000+	Dublin	Leinster	Ireland
Ford Motor Company	10,000+	Dearborn	Michigan	United States
Cerner Corporation	10,000+	Kansas City	Missouri	United States

BMC Remedy Service Desk

Market Share of BMC Remedy Service Desk

63

0.21%

#30

Top Competitors and Alternatives of BMC Remedy Service Desk

Top Competitors and Alternatives of BMC Remedy Service Desk

Customers of BMC Remedy Service Desk

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BMC Remedy Service Desk Customers by Employee Size

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