Help Desk And Ticketing
Gain market share and customer base information about the top Help Desk And Ticketing software. Check out our list of Help Desk And Ticketing Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
31
Technologies Tracked
24064
Companies Tracked
Categories related to Help Desk And Ticketing
Top 5 Help Desk And Ticketing technologies in 2024
Over 24064 companies are using Help Desk And Ticketing tools. Freshservice with 56.22% market share (13529 customers), Zendesk Support with 16.36% market share (3937 customers), NICE inContact with 14.52% market share (3495 customers).
Technology
Market Share (Est.)
Customers
56.22%
13529
16.36%
3937
14.52%
3495
5.60%
1347
3.76%
904
Others
3.54%
852
Help Desk And Ticketing Customers by Employee Size
The majority of Help Desk And Ticketing category falls in the company size of 20 - 49 employees (8397 companies), 0 - 9 employees (7845 companies), 100 - 249 employees (6336 companies).
Employee Size
Help Desk And Ticketing Customers by Geography
Companies using Help Desk And Ticketing technology software are majorly from the United States with 23625 (68.35%), United Kingdom with 3314 (9.59%), Canada with 1852 (5.36%) customers respectively.
Customers
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Help Desk And Ticketing Customers by Industry
Top industries that use Help Desk And Ticketing for Cloud Services (311), Online Learning (284), Continuing Education (252).
Customers
Market Share for Top Help Desk And Ticketing Technologies
Analyze the market share of popular Help Desk And Ticketing technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | Freshservice | 13529 | 56.22 |
| 2 | Zendesk Support | 3937 | 16.36 |
| 3 | NICE inContact | 3495 | 14.52 |
| 4 | HappyFox Help Desk | 1347 | 5.60 |
| 5 | Symantec ServiceDesk | 904 | 3.76 |
| 6 | Ivanti Service Desk | 278 | 1.16 |
| 7 | EZPro Service Management | 252 | 1.05 |
| 8 | Vision Helpdesk | 53 | 0.22 |
| 9 | Oracle PeopleSoft HelpDesk | 42 | 0.17 |
| 10 | ServiceTonic | 37 | 0.15 |
| 11 | SureHelp | 31 | 0.13 |
| 12 | Oracle Siebel HelpDesk | 18 | 0.07 |
| 13 | NetSupport ServiceDesk | 16 | 0.07 |
| 14 | Elementool Help Desk | 16 | 0.07 |
| 15 | WonderDesk | 13 | 0.05 |
| 16 | NTR Cloud | 13 | 0.05 |
| 17 | atSpoke | 12 | 0.05 |
| 18 | Trakdesk | 10 | 0.04 |
| 19 | Netomi | 9 | 0.04 |
| 20 | Aegis Help Desk | 8 | 0.03 |
| 21 | Tele-Support HelpDesk | 8 | 0.03 |
| 22 | IGTech365 | 6 | 0.02 |
| 23 | GS/HelpDesk | 6 | 0.02 |
| 24 | VI Service Desk | 4 | 0.02 |
| 25 | webMethods AgileApps | 4 | 0.02 |
| 26 | Desklance System | 3 | 0.01 |
| 27 | ACANOTION Help Desk | 3 | 0.01 |
| 28 | RSTickets!Pro | 3 | 0.01 |
| 29 | Online Dispute Resolution powered by Modria | 3 | 0.01 |
| 30 | Seraph | 2 | 0.01 |
| 31 | Atlassian Assist | 2 | 0.01 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Help Desk And Ticketing software market leaders?
Top leaders in the category for Help Desk And Ticketing software are Freshservice, Zendesk Support, NICE inContact. Here, you can view a full list of Help Desk And Ticketing tools in the market.
How many companies use Help Desk And Ticketing software these days?
Which company has the most significant market share in the Help Desk And Ticketing software space?
What are the top industries that usually use Help Desk And Ticketing softwares?
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