Microsoft Dynamics 365 for Customer Service

Who are the top Microsoft Dynamics 365 for Customer Service competitors?

Microsoft Dynamics 365 for Customer Service’s Top competitors in the customer-support category are Freshdesk, Wise, Chaport Live Chat. You can view a full list of Microsoft Dynamics 365 for Customer Service competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Microsoft Dynamics 365 for Customer Service and 40,000 other technologies on the internet. You can also compare Microsoft Dynamics 365 for Customer Service and its feature with top competitors here : Microsoft Dynamics 365 for Customer Service vs Freshdesk Microsoft Dynamics 365 for Customer Service vs Wise Microsoft Dynamics 365 for Customer Service vs Chaport Live Chat.

What is Microsoft Dynamics 365 for Customer Service customer distribution based on company size?

The majority of Microsoft Dynamics 365 for Customer Service’s customers for the customer-support category fall in the company size of 100 - 249 employees (318 companies). You can view a distribution chart of Microsoft Dynamics 365 for Customer Service customers by company size here.

What is Microsoft Dynamics 365 for Customer Service market share in the customer-support?

Microsoft Dynamics 365 for Customer Service has market share of 1.34% in customer-support market. Microsoft Dynamics 365 for Customer Service competes with 61 competitor tools in customer-support category. The top alternatives for Microsoft Dynamics 365 for Customer Service customer-support tool are Freshdesk with 88.97%, Wise with 2.43%, Chaport Live Chat with 1.19% market share.

What are the top countries that use Microsoft Dynamics 365 for Customer Service?

Around the world in 2024, over 1,765 companies have started using Microsoft Dynamics 365 for Customer Service as customer-support tool. Companies using Microsoft Dynamics 365 for Customer Service for customer-support are majorly from United States with 778 customers. 52.43% of Microsoft Dynamics 365 for Customer Service customers are from the United States. Other top countries using Microsoft Dynamics 365 for Customer Service are United Kingdom and Australia with 233(15.70%) and 109(7.35%) customers respectively.

What are the top industries that use Microsoft Dynamics 365 for Customer Service?

Top industries that use Microsoft Dynamics 365 for Customer Service for customer-support are Cloud Services (56), Digital Transformation (51), Cybersecurity (47).