Categories where Trustpilot and Zendesk compete
Trustpilot
Comparing the customer bases of Trustpilot and Zendesk, we can see that Trustpilot has 205569 customer(s), while Zendesk has 163387 customer(s). In the Customer Experience category, with 205569 customer(s) Trustpilot stands at 1st place by ranking, while Zendesk with 163387 customer(s), is at the 2nd place.
Trustpilot
1st
205569 Customer
Zendesk
2nd
163387 Customer
Trustpilot has a 21.27% market share in the Customer Experience category, while Zendesk has a 16.91% market share in the same space.
Comparing Trustpilot and Zendesk customers based on their geographic location, we can see that Trustpilot has more customers in United States, United Kingdom and Netherlands, while Zendesk has more customers in United States.
Trustpilot
Zendesk
Gain actionable insights about the buying patterns of Trustpilot vs Zendesk’s target audience.
Trustpilot
New
416 Customer
Lost
507 Customer
Zendesk
New
1128 Customer
Lost
1439 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Trustpilot and Zendesk compete against each other?
Trustpilot and Zendesk compete against each other in the Customer Experience, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.
How does the market share of Trustpilot and Zendesk compare in the Customer Experience market?
How many customers are acquired by Trustpilot and Zendesk in the Customer Experience segment?
What are the countries in which Trustpilot and Zendesk has more customers?
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