Categories where Salesforce Service Cloud and VICIdial compete
Salesforce Service Cloud
Comparing the customer bases of Salesforce Service Cloud and VICIdial, we can see that Salesforce Service Cloud has 14145 customer(s), while VICIdial has 360 customer(s). In the Contact Center category, with 14145 customer(s) Salesforce Service Cloud stands at 5th place by ranking, while VICIdial with 360 customer(s), is at the 38th place.
Salesforce Service Cloud
5th
14145 Customer
VICIdial
38th
360 Customer
Salesforce Service Cloud has a 1.12% market share in the Contact Center category, while VICIdial has a 0.03% market share in the same space.
Comparing Salesforce Service Cloud and VICIdial customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and India, while VICIdial has more customers in United States.
Salesforce Service Cloud
VICIdial
Gain actionable insights about the buying patterns of Salesforce Service Cloud vs VICIdial’s target audience.
Salesforce Service Cloud
New
317 Customer
Lost
361 Customer
VICIdial
New
0 Customer
Lost
1 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Salesforce Service Cloud and VICIdial compete against each other?
Salesforce Service Cloud and VICIdial compete against each other in the Contact Center, Cloud Business Telephony, Cloud Contact Center Software, Contact Management, Customer Engagement.
How does the market share of Salesforce Service Cloud and VICIdial compare in the Contact Center market?
How many customers are acquired by Salesforce Service Cloud and VICIdial in the Contact Center segment?
What are the countries in which Salesforce Service Cloud and VICIdial has more customers?
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