Question 1

What are the different markets in which
        Zendesk and
        Scorebuddy compete against each other?

Accepted Answer

Zendesk and
        Scorebuddy compete against each other in
        the Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and Scorebuddy compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Zendesk has a
        12.95%
        market share in comparison to
        Scorebuddy’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Scorebuddy holds the
        96th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Scorebuddy in the
        Contact Center segment?

Accepted Answer

Zendesk has
        163,252 customers and
        Scorebuddy has
        19 customers in the
        Contact Center
        segment. Zendesk has
        163233 more customers than
        Scorebuddy in this category.

Question 4

What are the countries in which
        Zendesk and
        Scorebuddy has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Scorebuddy has more customers in United States, United Kingdom and Ireland.

Zendesk Vs Scorebuddy : In-Depth Comparison

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Comparing the customer bases of Zendesk and Scorebuddy

Comparing the market share of Zendesk and Scorebuddy

Compare Zendesk vs Scorebuddy customers by geography

Customer Movements for this month

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