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Genesys PureCloud

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Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.

Communication
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Market Share of Genesys PureCloud

Current Customer(s)

3061

Market Share (Est.)

0.15%

Ranking

#38

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the Communication category are Whatsapp Business with 31.56%, Slack with 21.53%, Microsoft Office 365 with 19.44% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Whatsapp Business62605431.56%Genesys PureCloud vs Whatsapp Business
Slack42697621.53%Genesys PureCloud vs Slack
Microsoft Office 36538570019.44%Genesys PureCloud vs Microsoft Office 365
Intercom831864.19%Genesys PureCloud vs Intercom
Quip552182.78%Genesys PureCloud vs Quip
Skype337781.70%Genesys PureCloud vs Skype
Agile CRM317151.60%Genesys PureCloud vs Agile CRM
GoToWebinar277281.40%Genesys PureCloud vs GoToWebinar
Asana222881.12%Genesys PureCloud vs Asana
Avaya170150.86%Genesys PureCloud vs Avaya
Verizon156310.79%Genesys PureCloud vs Verizon
Twilio153970.78%Genesys PureCloud vs Twilio
ON24100790.51%Genesys PureCloud vs ON24
DonorPerfect100530.51%Genesys PureCloud vs DonorPerfect
Ryver97930.49%Genesys PureCloud vs Ryver
Breezy HR89670.45%Genesys PureCloud vs Breezy HR
Mitel86120.43%Genesys PureCloud vs Mitel
Recruiterbox83010.42%Genesys PureCloud vs Recruiterbox
Microsoft Dynamics GP80760.41%Genesys PureCloud vs Microsoft Dynamics GP
PBworks BusinessHub78230.39%Genesys PureCloud vs PBworks BusinessHub
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Popular Comparisons

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the Communication category are Whatsapp Business with 31.56%, Slack with 21.53%, Microsoft Office 365 with 19.44% market share.

Genesys PureCloud vs Whatsapp Business

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Genesys PureCloud vs Slack

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Genesys PureCloud vs Microsoft Office 365

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Genesys PureCloud vs Intercom

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Genesys PureCloud vs Quip

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Genesys PureCloud vs Skype

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Genesys PureCloud vs Agile CRM

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Genesys PureCloud vs GoToWebinar

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Customers of Genesys PureCloud

Around the world in 2024, over 2956 companies have started using Genesys PureCloud as Communication tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Blue Cross Blue Shield of Illinois10,000+RichardsonTexasUnited States
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Deutsche Bank AG10,000+Frankfurt am MainHesseGermany
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Mazda Motor Corporation10,000+MurrayUtahUnited States
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BMW Of North America, LLC10,000+Washington, D.C.Washington, D.C.United States
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Finning International Inc10,000+VancouverBritish ColumbiaCanada
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Sun International Management Limited10,000+JohannesburgGautengSouth Africa
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Aurora Health Care10,000+MilwaukeeWisconsinUnited States
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HelloFresh10,000+BerlinBerlinGermany
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State Of Missouri10,000+Jefferson CityMontanaUnited States
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Advocate Health Care10,000+RockfordIllinoisUnited States
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Genesys PureCloud Customers by Products and Services

The top three products and services offering customers that use Genesys PureCloud for Communication are Cloud Services (51), Insurance (45), Asset Management (44).

Customers

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Genesys PureCloud Customers by Employee Size

The majority of Genesys PureCloud's customers for the communication category fall in the company size of 100 - 249 employees (470 companies), 1,000 - 4,999 employees (399 companies), 20 - 49 employees (387 companies).

Employee Size

Genesys PureCloud Customers by Geography

The top three geographies of Genesys PureCloud for communication are the United States with 1320(53.64%), Australia with 364(14.79%), United Kingdom with 328(13.33%) customers respectively.

Customers

Employees of Genesys PureCloud

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Also see other Products/Services by Genesys PureCloud in:

Customer Satisfaction Ratings
Predictive Dialer
Customer Experience
Auto Dialer
Instant Messaging And Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top Genesys PureCloud competitors?

Genesys PureCloud’s Top competitors in the communication category are Whatsapp Business, Slack, Microsoft Office 365. You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs Whatsapp Business Genesys PureCloud vs Slack Genesys PureCloud vs Microsoft Office 365.

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What is Genesys PureCloud customer distribution based on company size?

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What is Genesys PureCloud market share in the communication?

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What are the top countries that use Genesys PureCloud?

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What are the top industries that use Genesys PureCloud?

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