Genesys
Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well...Read more
Market Share of Genesys
Current Customer(s)
5618
Market Share (Est.)
0.28%
Ranking
#26
Top Competitors and Alternatives of Genesys
The top three of Genesys’s competitors in the Communication category are Whatsapp Business with 31.56%, Slack with 21.53%, Microsoft Office 365 with 19.44% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Whatsapp Business | 626054 | 31.56% | Genesys vs Whatsapp Business |
| Slack | 426976 | 21.53% | Genesys vs Slack |
| Microsoft Office 365 | 385700 | 19.44% | Genesys vs Microsoft Office 365 |
| Intercom | 83186 | 4.19% | Genesys vs Intercom |
| Quip | 55218 | 2.78% | Genesys vs Quip |
| Skype | 33778 | 1.70% | Genesys vs Skype |
| Agile CRM | 31715 | 1.60% | Genesys vs Agile CRM |
| GoToWebinar | 27728 | 1.40% | Genesys vs GoToWebinar |
| Asana | 22288 | 1.12% | Genesys vs Asana |
| Avaya | 17015 | 0.86% | Genesys vs Avaya |
| Verizon | 15631 | 0.79% | Genesys vs Verizon |
| Twilio | 15397 | 0.78% | Genesys vs Twilio |
| ON24 | 10079 | 0.51% | Genesys vs ON24 |
| DonorPerfect | 10053 | 0.51% | Genesys vs DonorPerfect |
| Ryver | 9793 | 0.49% | Genesys vs Ryver |
| Breezy HR | 8967 | 0.45% | Genesys vs Breezy HR |
| Mitel | 8612 | 0.43% | Genesys vs Mitel |
| Recruiterbox | 8301 | 0.42% | Genesys vs Recruiterbox |
| Microsoft Dynamics GP | 8076 | 0.41% | Genesys vs Microsoft Dynamics GP |
| PBworks BusinessHub | 7823 | 0.39% | Genesys vs PBworks BusinessHub |
Popular Comparisons
Top Competitors and Alternatives of Genesys
The top three of Genesys’s competitors in the Communication category are Whatsapp Business with 31.56%, Slack with 21.53%, Microsoft Office 365 with 19.44% market share.
Genesys vs Whatsapp Business
Genesys vs Slack
Genesys vs Microsoft Office 365
Genesys vs Intercom
Genesys vs Quip
Genesys vs Skype
Genesys vs Agile CRM
Genesys vs GoToWebinar
Customers of Genesys
Around the world in 2024, over 5439 companies have started using Genesys as Communication tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Maytag | 10,000+ | Peoria | Illinois | United States |     |
| Whirlpool | 10,000+ | Benton Harbor | Michigan | United States | |
| PGNiG | 10,000+ | Warsaw | Mazovia | Poland | |
| Hong Leong Financial Group Bhd | 10,000+ | Kuala Lumpur | Kuala Lumpur | Malaysia | |
| Hartford Financial Services | 10,000+ | Hartford | Connecticut | United States | |
| PCCW Ltd | 10,000+ | Hong Kong | Hong Kong SAR | People's Republic of China | |
| Grupo Financiero Banorte SAB de CV | 10,000+ | Monterrey | Nuevo Leon | Mexico | |
| Safaricom Ltd | 5,000 - 9,999 | Nairobi | Nairobi Area | Kenya | |
| University Of Phoenix | 5,000 - 9,999 | Fountain Inn | South Carolina | United States | |
| MAIF | 5,000 - 9,999 | Niort | Nouvelle-Aquitaine | France | |
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Genesys Customers by Products and Services
The top three products and services offering customers that use Genesys for Communication are Cloud Services (162), Insurance (147), Wealth Management (129).
Customers
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Genesys Customers by Employee Size
The majority of Genesys's customers for the communication category fall in the company size of 1,000 - 4,999 employees (1027 companies), 10,000+ employees (823 companies), 100 - 249 employees (705 companies).
Employee Size
Genesys Customers by Geography
The top three geographies of Genesys for communication are the United States with 2547(59.08%), Australia with 345(8.00%), United Kingdom with 338(7.84%) customers respectively.
Customers
Employees of Genesys
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FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys competitors?
Genesys’s Top competitors in the communication category are Whatsapp Business, Slack, Microsoft Office 365. You can view a full list of Genesys competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys and 40,000 other technologies on the internet. You can also compare Genesys and its feature with top competitors here : Genesys vs Whatsapp Business Genesys vs Slack Genesys vs Microsoft Office 365.
What is Genesys customer distribution based on company size?
What is Genesys market share in the communication?
What are the top countries that use Genesys?
What are the top industries that use Genesys?
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