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Capgemini Odigo

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Odigo is a cloud service that delivers a multi-channel, virtualized contact center.

Cloud Contact Center Software
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Market Share of Capgemini Odigo

Current Customer(s)

52

Market Share (Est.)

0.20%

Ranking

#25

Top Competitors and Alternatives of Capgemini Odigo

The top three of Capgemini Odigo’s competitors in the Cloud Contact Center Software category are Irene with 36.66%, NICE inContact with 13.32%, Coveo with 12.83% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Irene971336.66%Capgemini Odigo vs Irene
NICE inContact352813.32%Capgemini Odigo vs NICE inContact
Coveo340012.83%Capgemini Odigo vs Coveo
Amazon Connect295811.16%Capgemini Odigo vs Amazon Connect
Virtual PBX13134.96%Capgemini Odigo vs Virtual PBX
Cisco Unified Contact Center Enterprise12764.82%Capgemini Odigo vs Cisco Unified Contact Center Enterprise
Spoken Communications6562.48%Capgemini Odigo vs Spoken Communications
NICE CXone4541.71%Capgemini Odigo vs NICE CXone
VICIdial3601.36%Capgemini Odigo vs VICIdial
CallTrackingMetrics2250.85%Capgemini Odigo vs CallTrackingMetrics
TASKE1840.69%Capgemini Odigo vs TASKE
Genesys Cloud CX1680.63%Capgemini Odigo vs Genesys Cloud CX
Synthetix1510.57%Capgemini Odigo vs Synthetix
Anywhere3651110.42%Capgemini Odigo vs Anywhere365
Grabyo1050.40%Capgemini Odigo vs Grabyo
Ozonetel890.34%Capgemini Odigo vs Ozonetel
Enghouse Interactive850.32%Capgemini Odigo vs Enghouse Interactive
QueueMetrics750.28%Capgemini Odigo vs QueueMetrics
Contivio710.27%Capgemini Odigo vs Contivio
Car Wars700.26%Capgemini Odigo vs Car Wars
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Popular Comparisons

Top Competitors and Alternatives of Capgemini Odigo

The top three of Capgemini Odigo’s competitors in the Cloud Contact Center Software category are Irene with 36.66%, NICE inContact with 13.32%, Coveo with 12.83% market share.

Capgemini Odigo vs Irene

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Capgemini Odigo vs NICE inContact

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Capgemini Odigo vs Coveo

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Capgemini Odigo vs Amazon Connect

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Capgemini Odigo vs Virtual PBX

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Capgemini Odigo vs Cisco Unified Contact Center Enterprise

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Capgemini Odigo vs Spoken Communications

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Capgemini Odigo vs NICE CXone

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Customers of Capgemini Odigo

Around the world in 2024, over 52 companies have started using Capgemini Odigo as Cloud Contact Center Software tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Davidson Consulting1,000 - 4,999Boulogne-BillancourtIle-de-FranceFrance
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Esure1,000 - 4,999ReigateEnglandUnited Kingdom
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BICS500 - 999BrusselsBrussels CapitalBelgium
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Pegamento20 - 49NieuwegeinUtrechtNetherlands
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Plexus Tech1,000 - 4,999Santiago de CompostelaGaliciaSpain
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Volkswagen AG10,000+BotanyNew South WalesAustralia
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EDF10,000+ParisIle-de-FranceFrance
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Toyota Motors10,000+ToyotaAichiJapan
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Assicurazioni Generali SpA10,000+TriesteFriuli Venezia GiuliaItaly
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La Poste10,000+ParisIle-de-FranceFrance
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Capgemini Odigo Customers by Products and Services

The top three products and services offering customers that use Capgemini Odigo for Cloud Contact Center Software are Life Insurance (5), Financial Services (5), Health Insurance (5).

Customers

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Capgemini Odigo Customers by Employee Size

The majority of Capgemini Odigo's customers for the cloud-contact-center-software category fall in the company size of 10,000+ employees (19 companies), 1,000 - 4,999 employees (18 companies), 500 - 999 employees (5 companies).

Employee Size

Capgemini Odigo Customers by Geography

The top three geographies of Capgemini Odigo for cloud-contact-center-software are the France with 36(70.59%), United Kingdom with 3(5.88%), Belgium with 2(3.92%) customers respectively.

Customers

Employees of Capgemini Odigo

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Also see other Products/Services by Capgemini Odigo in:

Cloud Contact Center Software

FAQ

Find answers to the most often asked questions by users.

Who are the top Capgemini Odigo competitors?

Capgemini Odigo’s Top competitors in the cloud-contact-center-software category are Irene, NICE inContact, Coveo. You can view a full list of Capgemini Odigo competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Capgemini Odigo and 40,000 other technologies on the internet. You can also compare Capgemini Odigo and its feature with top competitors here : Capgemini Odigo vs Irene Capgemini Odigo vs NICE inContact Capgemini Odigo vs Coveo.

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What is Capgemini Odigo customer distribution based on company size?

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What is Capgemini Odigo market share in the cloud-contact-center-software?

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What are the top countries that use Capgemini Odigo?

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What are the top industries that use Capgemini Odigo?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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