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Gainsight

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Gainsight uses big data analytics from multiple customer intelligence sources to generate actionable insights to manage retention, reduce churn, upse...Read more

Customer Engagement
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Market Share of Gainsight

Current Customer(s)

1308

Market Share (Est.)

0.36%

Ranking

#34

Top Competitors and Alternatives of Gainsight

The top three of Gainsight’s competitors in the Customer Engagement category are Intercom with 23.14%, LiveChat with 9.36%, Zoho SalesIQ with 8.33% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Intercom8405423.14%Gainsight vs Intercom
LiveChat340039.36%Gainsight vs LiveChat
Zoho SalesIQ302568.33%Gainsight vs Zoho SalesIQ
Yotpo234336.45%Gainsight vs Yotpo
Smile.io for Shopify194685.36%Gainsight vs Smile.io for Shopify
Zoho CRM194255.35%Gainsight vs Zoho CRM
Pendo153284.22%Gainsight vs Pendo
Salesforce Service Cloud141453.89%Gainsight vs Salesforce Service Cloud
Salesforce Commerce Cloud140783.88%Gainsight vs Salesforce Commerce Cloud
Sumo138133.80%Gainsight vs Sumo
Pipedrive137363.78%Gainsight vs Pipedrive
Feefo56161.55%Gainsight vs Feefo
Zoho Desk53101.46%Gainsight vs Zoho Desk
LivePerson50551.39%Gainsight vs LivePerson
Survicate37281.03%Gainsight vs Survicate
UserVoice36531.01%Gainsight vs UserVoice
WalkMe33120.91%Gainsight vs WalkMe
Genesys PureCloud31300.86%Gainsight vs Genesys PureCloud
Five930860.85%Gainsight vs Five9
Salesforce Engage30560.84%Gainsight vs Salesforce Engage
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Popular Comparisons

Top Competitors and Alternatives of Gainsight

The top three of Gainsight’s competitors in the Customer Engagement category are Intercom with 23.14%, LiveChat with 9.36%, Zoho SalesIQ with 8.33% market share.

Gainsight vs Intercom

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Gainsight vs LiveChat

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Gainsight vs Zoho SalesIQ

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Gainsight vs Yotpo

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Gainsight vs Smile.io for Shopify

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Gainsight vs Zoho CRM

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Gainsight vs Pendo

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Gainsight vs Salesforce Service Cloud

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Customers of Gainsight

Around the world in 2024, over 1308 companies have started using Gainsight as Customer Engagement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Dell10,000+Round RockTexasUnited States
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Henry Schein One10,000+American ForkUtahUnited States
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Sage Group Plc10,000+Newcastle upon TyneEnglandUnited Kingdom
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Illumina, Inc.10,000+San DiegoCaliforniaUnited States
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Usmc10,000+Washington, D.C.Washington, D.C.United States
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Sutherland Global Services, Inc.10,000+PittsfordNew YorkUnited States
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Microsoft Corporation10,000+RedmondWashingtonUnited States
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Mphasis10,000+BengaluruKarnatakaIndia
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PricewaterhouseCoopers 10,000+New York CityNew YorkUnited States
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Cisco Systems, Inc.10,000+San JoseCaliforniaUnited States
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Gainsight Customers by Products and Services

The top three products and services offering customers that use Gainsight for Customer Engagement are Saas (84), Analytics (68), Artificial Intelligence (47).

Customers

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Gainsight Customers by Employee Size

The majority of Gainsight's customers for the customer-engagement category fall in the company size of 100 - 249 employees (302 companies), 1,000 - 4,999 employees (243 companies), 250 - 499 employees (173 companies).

Employee Size

Gainsight Customers by Geography

The top three geographies of Gainsight for customer-engagement are the United States with 1021(82.01%), United Kingdom with 82(6.59%), Canada with 49(3.94%) customers respectively.

Customers

Employees of Gainsight

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Also see other Products/Services by Gainsight in:

Customer Success
Predictive Analytics
Big Data
Analytics
Data Analytics

FAQ

Find answers to the most often asked questions by users.

Who are the top Gainsight competitors?

Gainsight’s Top competitors in the customer-engagement category are Intercom, LiveChat, Zoho SalesIQ. You can view a full list of Gainsight competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Gainsight and 40,000 other technologies on the internet. You can also compare Gainsight and its feature with top competitors here : Gainsight vs Intercom Gainsight vs LiveChat Gainsight vs Zoho SalesIQ.

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What is Gainsight customer distribution based on company size?

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What is Gainsight market share in the customer-engagement?

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What are the top countries that use Gainsight?

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What are the top industries that use Gainsight?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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