Coveo
Enterprise search technology for better customer support, customer self-service, and knowledge management in the digital workplace.
Market Share of Coveo
Current Customer(s)
3400
Market Share (Est.)
12.83%
Ranking
#3
Top Competitors and Alternatives of Coveo
The top three of Coveo’s competitors in the Cloud Contact Center Software category are Irene with 36.66%, NICE inContact with 13.32%, Amazon Connect with 11.16% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Irene | 9713 | 36.66% | Coveo vs Irene |
| NICE inContact | 3528 | 13.32% | Coveo vs NICE inContact |
| Amazon Connect | 2958 | 11.16% | Coveo vs Amazon Connect |
| Virtual PBX | 1313 | 4.96% | Coveo vs Virtual PBX |
| Cisco Unified Contact Center Enterprise | 1276 | 4.82% | Coveo vs Cisco Unified Contact Center Enterprise |
| Spoken Communications | 656 | 2.48% | Coveo vs Spoken Communications |
| NICE CXone | 454 | 1.71% | Coveo vs NICE CXone |
| VICIdial | 360 | 1.36% | Coveo vs VICIdial |
| CallTrackingMetrics | 225 | 0.85% | Coveo vs CallTrackingMetrics |
| TASKE | 184 | 0.69% | Coveo vs TASKE |
| Genesys Cloud CX | 168 | 0.63% | Coveo vs Genesys Cloud CX |
| Synthetix | 151 | 0.57% | Coveo vs Synthetix |
| Anywhere365 | 111 | 0.42% | Coveo vs Anywhere365 |
| Grabyo | 105 | 0.40% | Coveo vs Grabyo |
| Ozonetel | 89 | 0.34% | Coveo vs Ozonetel |
| Enghouse Interactive | 85 | 0.32% | Coveo vs Enghouse Interactive |
| QueueMetrics | 75 | 0.28% | Coveo vs QueueMetrics |
| Contivio | 71 | 0.27% | Coveo vs Contivio |
| Car Wars | 70 | 0.26% | Coveo vs Car Wars |
| Dialer Software | 59 | 0.22% | Coveo vs Dialer Software |
Popular Comparisons
Top Competitors and Alternatives of Coveo
The top three of Coveo’s competitors in the Cloud Contact Center Software category are Irene with 36.66%, NICE inContact with 13.32%, Amazon Connect with 11.16% market share.
Coveo vs Irene
Coveo vs NICE inContact
Coveo vs Amazon Connect
Coveo vs Virtual PBX
Coveo vs Cisco Unified Contact Center Enterprise
Coveo vs Spoken Communications
Coveo vs NICE CXone
Coveo vs VICIdial
Customers of Coveo
Around the world in 2024, over 3400 companies have started using Coveo as Cloud Contact Center Software tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Commonwealth Of Pennsylvania | 10,000+ | Harrisburg | Pennsylvania | United States |     |
| Humana, Inc. | 10,000+ | Louisville | Kentucky | United States | |
| SSAB AB | 10,000+ | Stockholm | Stockholm | Sweden | |
| Tesla, Inc. | 10,000+ | Austin | Texas | United States | |
| KeyCorp | 10,000+ | Cleveland | Ohio | United States | |
| SNC-Lavalin Group | 10,000+ | Montreal | Quebec | Canada | |
| University Of Massachusetts | 10,000+ | Boston | Massachusetts | United States | |
| Oracle Corporation | 10,000+ | Austin | Texas | United States | |
| Equinix, Inc. | 10,000+ | Redwood City | California | United States | |
| G4S Plc | 10,000+ | Manama | Manama | Bahrain | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Coveo Customers by Products and Services
The top three products and services offering customers that use Coveo for Cloud Contact Center Software are Risk Management (56), Consulting (48), Project Management (42).
Customers
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Coveo Customers by Employee Size
The majority of Coveo's customers for the cloud-contact-center-software category fall in the company size of 0 - 9 employees (880 companies), 20 - 49 employees (539 companies), 100 - 249 employees (382 companies).
Employee Size
Coveo Customers by Geography
The top three geographies of Coveo for cloud-contact-center-software are the United States with 2079(72.95%), Canada with 200(7.02%), United Kingdom with 161(5.65%) customers respectively.
Customers
Employees of Coveo
Also see other Products/Services by Coveo in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Coveo competitors?
Coveo’s Top competitors in the cloud-contact-center-software category are Irene, NICE inContact, Amazon Connect. You can view a full list of Coveo competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Coveo and 40,000 other technologies on the internet. You can also compare Coveo and its feature with top competitors here : Coveo vs Irene Coveo vs NICE inContact Coveo vs Amazon Connect.
What is Coveo customer distribution based on company size?
What is Coveo market share in the cloud-contact-center-software?
What are the top countries that use Coveo?
What are the top industries that use Coveo?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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