Zendesk Guide
Zendesk Guide is a self-service, knowledge-base customer support software designed for enterprise organizations. It enables users to create a single v...Read more
Market Share of Zendesk Guide
Current Customer(s)
1033
Market Share (Est.)
6.92%
Ranking
#4
Top Competitors and Alternatives of Zendesk Guide
The top three of Zendesk Guide’s competitors in the User Guides And Help Documentation Software category are Inline Manual with 37.11%, IT Glue with 27.49%, MadCap Flare with 10.24% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Inline Manual | 5539 | 37.11% | Zendesk Guide vs Inline Manual |
| IT Glue | 4102 | 27.49% | Zendesk Guide vs IT Glue |
| MadCap Flare | 1528 | 10.24% | Zendesk Guide vs MadCap Flare |
| UserGuiding | 838 | 5.62% | Zendesk Guide vs UserGuiding |
| AWS Management Console | 682 | 4.57% | Zendesk Guide vs AWS Management Console |
| Dozuki | 494 | 3.31% | Zendesk Guide vs Dozuki |
| Microsoft Dynamics 365 Guides | 122 | 0.82% | Zendesk Guide vs Microsoft Dynamics 365 Guides |
| HelpHero | 92 | 0.62% | Zendesk Guide vs HelpHero |
| ZeroComa | 68 | 0.46% | Zendesk Guide vs ZeroComa |
| HelpSmith | 51 | 0.34% | Zendesk Guide vs HelpSmith |
| SwipeGuide | 46 | 0.31% | Zendesk Guide vs SwipeGuide |
| ClickHelp | 41 | 0.27% | Zendesk Guide vs ClickHelp |
| HelpNDoc | 39 | 0.26% | Zendesk Guide vs HelpNDoc |
| Help+Manual | 38 | 0.25% | Zendesk Guide vs Help+Manual |
| WinCHM | 34 | 0.23% | Zendesk Guide vs WinCHM |
| HelpDocs | 33 | 0.22% | Zendesk Guide vs HelpDocs |
| Intro.js | 29 | 0.19% | Zendesk Guide vs Intro.js |
| Haddock | 24 | 0.16% | Zendesk Guide vs Haddock |
| HelpScribble | 13 | 0.09% | Zendesk Guide vs HelpScribble |
| Helppier | 10 | 0.07% | Zendesk Guide vs Helppier |
Popular Comparisons
Top Competitors and Alternatives of Zendesk Guide
The top three of Zendesk Guide’s competitors in the User Guides And Help Documentation Software category are Inline Manual with 37.11%, IT Glue with 27.49%, MadCap Flare with 10.24% market share.
Zendesk Guide vs Inline Manual
Zendesk Guide vs IT Glue
Zendesk Guide vs MadCap Flare
Zendesk Guide vs UserGuiding
Zendesk Guide vs AWS Management Console
Zendesk Guide vs Dozuki
Zendesk Guide vs Microsoft Dynamics 365 Guides
Zendesk Guide vs HelpHero
Customers of Zendesk Guide
Around the world in 2025, over 1030 companies have started using Zendesk Guide as User Guides And Help Documentation Software tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Taxfix | 100 - 249 | Berlin | Berlin | Germany |     |
| Jumia Group | 10,000+ | Ikeja | Lagos | Nigeria | |
| IDEA Public Schools | 10,000+ | Weslaco | Texas | United States | |
| Trilogy Education | 10,000+ | Lanham | Maryland | United States | |
| Workday | 10,000+ | Pleasanton | California | United States | |
| Dematic | 10,000+ | Atlanta | Georgia | United States | |
| Instacart | 10,000+ | San Francisco | California | United States | |
| Palo Alto Networks | 10,000+ | Santa Clara | California | United States | |
| Mercer | 10,000+ | New York City | New York | United States | |
| SS&C Technologies | 10,000+ | Windsor | Connecticut | United States | |
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Zendesk Guide Customers by Products and Services
The top three products and services offering customers that use Zendesk Guide for User Guides And Help Documentation Software are Saas (45), Technology (31), Data Analytics (25).
Customers
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Zendesk Guide Customers by Employee Size
The majority of Zendesk Guide's customers for the user-guides-and-help-documentation-software category fall in the company size of 100 - 249 employees (256 companies), 1,000 - 4,999 employees (195 companies), 20 - 49 employees (146 companies).
Employee Size
Zendesk Guide Customers by Geography
The top three geographies of Zendesk Guide for user-guides-and-help-documentation-software are the United States with 610(68.85%), United Kingdom with 53(5.98%), Brazil with 53(5.98%) customers respectively.
Customers
Employees of Zendesk Guide
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FAQ
Find answers to the most often asked questions by users.
Who are the top Zendesk Guide competitors?
Zendesk Guide’s Top competitors in the user-guides-and-help-documentation-software category are Inline Manual, IT Glue, MadCap Flare. You can view a full list of Zendesk Guide competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zendesk Guide and 40,000 other technologies on the internet. You can also compare Zendesk Guide and its feature with top competitors here : Zendesk Guide vs Inline Manual Zendesk Guide vs IT Glue Zendesk Guide vs MadCap Flare.
What is Zendesk Guide customer distribution based on company size?
What is Zendesk Guide market share in the user-guides-and-help-documentation-software?
What are the top countries that use Zendesk Guide?
What are the top industries that use Zendesk Guide?
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