Question 1

What are the different markets in which
        Dovetail and
        ServiceDock compete against each other?

Accepted Answer

Dovetail and
        ServiceDock compete against each other in
        the Customer Experience, User Feedback Management, Customer Support, Other User Engagement And Feedback.

Question 2

How does the market share of
        Dovetail
        and ServiceDock compare in the
        User Feedback Management market?

Accepted Answer

In the User Feedback Management market,
        Dovetail has a
        1.61%
        market share in comparison to
        ServiceDock’s
        0.01%.
        Since it has a better market share coverage,
        Dovetail holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the User Feedback Management category, while
        ServiceDock holds the
        49th spot.

Question 3

How many customers are acquired by
        Dovetail and
        ServiceDock in the
        User Feedback Management segment?

Accepted Answer

Dovetail has
        723 customers and
        ServiceDock has
        5 customers in the
        User Feedback Management
        segment. Dovetail has
        718 more customers than
        ServiceDock in this category.

Question 4

What are the countries in which
        Dovetail and
        ServiceDock has more customers?

Accepted Answer

Dovetail has more customers in United States, United Kingdom and Australia.
ServiceDock has more customers in Ireland and United States.

Dovetail Vs ServiceDock : In-Depth Comparison

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Comparing the customer bases of Dovetail and ServiceDock

Comparing the market share of Dovetail and ServiceDock

Compare Dovetail vs ServiceDock customers by geography

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