Question 1

What are the different markets in which
        Five9 and
        VanillaSoft compete against each other?

Accepted Answer

Five9 and
        VanillaSoft compete against each other in
        the Auto Dialer, Contact Center, Inside Sales, Predictive Dialer, Sales Enablement.

Question 2

How does the market share of
        Five9
        and VanillaSoft compare in the
        Telemarketing market?

Accepted Answer

In the Telemarketing market,
        Five9 has a
        29.75%
        market share in comparison to
        VanillaSoft’s
        1.03%.
        Since it has a better market share coverage,
        Five9 holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Telemarketing category, while
        VanillaSoft holds the
        3rd spot.

Question 3

How many customers are acquired by
        Five9 and
        VanillaSoft in the
        Telemarketing segment?

Accepted Answer

Five9 has
        2,657 customers and
        VanillaSoft has
        92 customers in the
        Telemarketing
        segment. Five9 has
        2565 more customers than
        VanillaSoft in this category.

Question 4

What are the countries in which
        Five9 and
        VanillaSoft has more customers?

Accepted Answer

Five9 has more customers in United States, Canada and United Kingdom.
VanillaSoft has more customers in United States, United Kingdom and Canada.

Five9 Vs VanillaSoft : In-Depth Comparison

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Comparing the customer bases of Five9 and VanillaSoft

Comparing the market share of Five9 and VanillaSoft

Compare Five9 vs VanillaSoft customers by geography

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