Question 1

What are the different markets in which
        Smartsupp Live Chat and
        GoToAssist compete against each other?

Accepted Answer

Smartsupp Live Chat and
        GoToAssist compete against each other in
        the Screen Sharing, Instant Messaging And Chat, Live Chat, Remote Support.

Question 2

How does the market share of
        Smartsupp Live Chat
        and GoToAssist compare in the
        Screen Sharing market?

Accepted Answer

In the Screen Sharing market,
        Smartsupp Live Chat has a
        21.78%
        market share in comparison to
        GoToAssist’s
        1.88%.
        Since it has a better market share coverage,
        Smartsupp Live Chat holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Screen Sharing category, while
        GoToAssist holds the
        6th spot.

Question 3

How many customers are acquired by
        Smartsupp Live Chat and
        GoToAssist in the
        Screen Sharing segment?

Accepted Answer

Smartsupp Live Chat has
        17,390 customers and
        GoToAssist has
        1,503 customers in the
        Screen Sharing
        segment. Smartsupp Live Chat has
        15887 more customers than
        GoToAssist in this category.

Question 4

What are the countries in which
        Smartsupp Live Chat and
        GoToAssist has more customers?

Accepted Answer

Smartsupp Live Chat has more customers in Czech Republic, Poland and Spain.
GoToAssist has more customers in United States, United Kingdom and Canada.

Smartsupp Live Chat Vs GoToAssist : In-Depth Comparison

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Comparing the customer bases of Smartsupp Live Chat and GoToAssist

Comparing the market share of Smartsupp Live Chat and GoToAssist

Compare Smartsupp Live Chat vs GoToAssist customers by geography

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