Question 1

What are the different markets in which
        Surfly and
        Help Desk Essentials compete against each other?

Accepted Answer

Surfly and
        Help Desk Essentials compete against each other in
        the Remote Support, Help Desk And Ticketing, Screen Sharing.

Question 2

How does the market share of
        Surfly
        and Help Desk Essentials compare in the
        Remote Support market?

Accepted Answer

In the Remote Support market,
        Surfly has a
        0.32%
        market share in comparison to
        Help Desk Essentials’s
        0.00%.
        Since it has a better market share coverage,
        Surfly holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Remote Support category, while
        Help Desk Essentials holds the
        41st spot.

Question 3

How many customers are acquired by
        Surfly and
        Help Desk Essentials in the
        Remote Support segment?

Accepted Answer

Surfly has
        260 customers and
        Help Desk Essentials has
        3 customers in the
        Remote Support
        segment. Surfly has
        257 more customers than
        Help Desk Essentials in this category.

Question 4

What are the countries in which
        Surfly and
        Help Desk Essentials has more customers?

Accepted Answer

Surfly has more customers in Netherlands, United States and United Kingdom.
Help Desk Essentials has more customers in and United States.

Surfly Vs Help Desk Essentials : In-Depth Comparison

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Comparing the customer bases of Surfly and Help Desk Essentials

Comparing the market share of Surfly and Help Desk Essentials

Compare Surfly vs Help Desk Essentials customers by geography

Customer Movements for this month

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