Question 1

What are the different markets in which
        VanillaSoft and
        Connect First compete against each other?

Accepted Answer

VanillaSoft and
        Connect First compete against each other in
        the Contact Center, Predictive Dialer, Auto Dialer, Inside Sales, Interactive Voice Response (IVR).

Question 2

How does the market share of
        VanillaSoft
        and Connect First compare in the
        Predictive Dialer market?

Accepted Answer

In the Predictive Dialer market,
        VanillaSoft has a
        1.10%
        market share in comparison to
        Connect First’s
        0.06%.
        Since it has a better market share coverage,
        VanillaSoft holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Predictive Dialer category, while
        Connect First holds the
        24th spot.

Question 3

How many customers are acquired by
        VanillaSoft and
        Connect First in the
        Predictive Dialer segment?

Accepted Answer

VanillaSoft has
        152 customers and
        Connect First has
        8 customers in the
        Predictive Dialer
        segment. VanillaSoft has
        144 more customers than
        Connect First in this category.

Question 4

What are the countries in which
        VanillaSoft and
        Connect First has more customers?

Accepted Answer

VanillaSoft has more customers in United States, Canada and United Kingdom.
Connect First has more customers in United States, Pakistan and Singapore.

VanillaSoft Vs Connect First : In-Depth Comparison

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Comparing the customer bases of VanillaSoft and Connect First

Comparing the market share of VanillaSoft and Connect First

Compare VanillaSoft vs Connect First customers by geography

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