Question 1

What are the different markets in which
        uContact and
        Connect First compete against each other?

Accepted Answer

uContact and
        Connect First compete against each other in
        the Contact Center, Interactive Voice Response (IVR), Predictive Dialer, Auto Dialer, Gamification.

Question 2

How does the market share of
        uContact
        and Connect First compare in the
        Predictive Dialer market?

Accepted Answer

In the Predictive Dialer market,
        uContact has a
        0.14%
        market share in comparison to
        Connect First’s
        0.06%.
        Since it has a better market share coverage,
        uContact holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the Predictive Dialer category, while
        Connect First holds the
        23rd spot.

Question 3

How many customers are acquired by
        uContact and
        Connect First in the
        Predictive Dialer segment?

Accepted Answer

uContact has
        19 customers and
        Connect First has
        8 customers in the
        Predictive Dialer
        segment. uContact has
        11 more customers than
        Connect First in this category.

Question 4

What are the countries in which
        uContact and
        Connect First has more customers?

Accepted Answer

uContact has more customers in Argentina, Colombia and Costa Rica.
Connect First has more customers in United States, Singapore and Pakistan.

uContact Vs Connect First : In-Depth Comparison

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Comparing the customer bases of uContact and Connect First

Comparing the market share of uContact and Connect First

Compare uContact vs Connect First customers by geography

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