Question 1

What are the different markets in which
        Zoho CRM and
        ROOT compete against each other?

Accepted Answer

Zoho CRM and
        ROOT compete against each other in
        the Predictive Analytics, Contact Management, Customer Engagement, Customer Experience, Lead Management.

Question 2

How does the market share of
        Zoho CRM
        and ROOT compare in the
        Predictive Analytics market?

Accepted Answer

In the Predictive Analytics market,
        Zoho CRM has a
        11.82%
        market share in comparison to
        ROOT’s
        0.58%.
        Since it has a better market share coverage,
        Zoho CRM holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Predictive Analytics category, while
        ROOT holds the
        17th spot.

Question 3

How many customers are acquired by
        Zoho CRM and
        ROOT in the
        Predictive Analytics segment?

Accepted Answer

Zoho CRM has
        19,586 customers and
        ROOT has
        966 customers in the
        Predictive Analytics
        segment. Zoho CRM has
        18620 more customers than
        ROOT in this category.

Question 4

What are the countries in which
        Zoho CRM and
        ROOT has more customers?

Accepted Answer

Zoho CRM has more customers in United States, India and United Kingdom.
ROOT has more customers in United States, India and United Kingdom.

Zoho CRM Vs ROOT : In-Depth Comparison

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Comparing the customer bases of Zoho CRM and ROOT

Comparing the market share of Zoho CRM and ROOT

Compare Zoho CRM vs ROOT customers by geography

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