Question 1

What are the different markets in which
        Zoho CRM and
        KnowledgeSCORE compete against each other?

Accepted Answer

Zoho CRM and
        KnowledgeSCORE compete against each other in
        the Predictive Analytics, Contact Management, Customer Engagement, Customer Experience, Lead Management.

Question 2

How does the market share of
        Zoho CRM
        and KnowledgeSCORE compare in the
        Predictive Analytics market?

Accepted Answer

In the Predictive Analytics market,
        Zoho CRM has a
        11.08%
        market share in comparison to
        KnowledgeSCORE’s
        0.07%.
        Since it has a better market share coverage,
        Zoho CRM holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Predictive Analytics category, while
        KnowledgeSCORE holds the
        38th spot.

Question 3

How many customers are acquired by
        Zoho CRM and
        KnowledgeSCORE in the
        Predictive Analytics segment?

Accepted Answer

Zoho CRM has
        19,326 customers and
        KnowledgeSCORE has
        117 customers in the
        Predictive Analytics
        segment. Zoho CRM has
        19209 more customers than
        KnowledgeSCORE in this category.

Question 4

What are the countries in which
        Zoho CRM and
        KnowledgeSCORE has more customers?

Accepted Answer

Zoho CRM has more customers in United States, India and United Kingdom.
KnowledgeSCORE has more customers in United States, Germany and United Kingdom.

Zoho CRM Vs KnowledgeSCORE : In-Depth Comparison

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Comparing the customer bases of Zoho CRM and KnowledgeSCORE

Comparing the market share of Zoho CRM and KnowledgeSCORE

Compare Zoho CRM vs KnowledgeSCORE customers by geography

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